How to Better Deal with Difficult Patient Interactions & Enhance the Overall Patient Experience with Barbara Khozam

How to Better Deal with Difficult Patient Interactions & Enhance the Overall Patient Experience with Barbara Khozam

March 30, 2021

I am joined today with Barbara Khozam: customer service investigator, trainer, and speaker on healthcare communication, the patient experience, and leadership.  Barbara and I chat about all things related to dealing with difficult patient interactions and enhancing the overall patient experience.

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Disclaimer: All views are my own and for informational purposes only.  They are not to be viewed as medical advice or training.  Please see a licensed professional in this regard.  All information is provided in good faith and does not represent the views or opinions of any entity or organization.  

Resources:

www.jennifergeorge.co

Read: Compassionomics

Guest Social:

Website: Barbara Khozam

Facebook: https://www.facebook.com/barbarakhozam

Instagram: https://www.instagram.com/bnkhozam/

LinkedIN: https://www.linkedin.com/in/barbarakhozam/

YouTube: https://www.youtube.com/c/BarbaraKhozam

Host Social:

IG: https://www.instagram.com/bestobsessed_with_jenn/

Twitter: https://twitter.com/jenngeorge08

Facebook: https://www.facebook.com/bestobsessed/

LinkedIN: https://ca.linkedin.com/in/jennifer-george-25656517