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Oliver Wyman Health Podcast

Conversations with leaders pioneering healthcare market transformation

All Episodes

From Real-World Data to Real-World Decisions

Do you have a half empty bottle of pills in your medicine cabinet that's just collecting dust? If so, you're not alone. In this episode of the Oliver Wyman Health Podcast, Tom Robinson, Partner in Oliver Wyman’s Health & Life Sciences practice, chats with Carolyn Magill, Aetion's Chief Executive Officer. Aetion is a digital health company turning real-world data into real-world decisions by examining how well clinical interventions work for different patient populations. Carolyn discusses her unique career trajectory from the world of nuclear weapons to the world of healthcare, and how Aetion is partnering with organizations and companies like The New England Journal of Medicine, McLean Hospital, Brigham and Women's Hospital, biopharma, payers, and more. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast.
August 22, 2019
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Florida Blue’s Inclusion and Diversity Strategy

Only 30 percent of C-suite healthcare leadership teams are female, according to this year's Oliver Wyman Women in Healthcare Leadership report (read our full report at health.oliverwyman.com/womeninhealthcare). Florida Blue — part of the Blue Cross and Blue Shield Association — is above industry norm with 40 percent female C-suite representation. In this episode of the Oliver Wyman Health Podcast, Julie Murchinson, CEO of Health Evolution, and Terry Stone, report co-author, Oliver Wyman Health & Life Sciences Partner, and Global Chair for Inclusion & Diversity, interview Florida Blue's President and CEO, Patrick Geraghty, to get a male leader's perspective on why so few women in healthcare make it to the top.
August 1, 2019
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ChenMed’s President on Breaking Healthcare’s Rules

Illness (not wellness) drives the U.S. healthcare delivery system. But some are trying to flip the status quo upside down, building models designed to keep patients out – not in – hospitals and clinics. In this episode of the Oliver Wyman Health Podcast, Sam Glick, a partner in Oliver Wyman’s Health & Life Science practice, chats with Dr. Gaurov Dayal, ChenMed’s President of New Markets and Chief Growth Officer. ChenMed is a primary care group caring for a specific population subset – low-to-moderate income seniors from underserved areas who have both Medicare Advantage and chronic health problems. ChenMed opened three decades ago as a single physician practice in Florida, and by the end of this summer, ChenMed will have expanded to 60 clinics serving seniors in 8 states. ChenMed is now one of only a few primary provider groups and healthcare systems that’s expanded nationwide – and continues to expand – successfully across multiple markets. Sam and Gaurov discuss what makes ChenMed’s model unique, scalable, and one where patients say, “Wow, this is really cool.” For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 20, 2019
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Mental Health Intervention in Childhood

What if social emotional health was taught in schools, just like reading or math? What if children experiencing trauma were taught mindfulness and about their brains? In this episode of the Oliver Wyman Health Podcast recorded in honor of Mental Health Awareness Month, Bryce Bach, Principal in the Health & Life Sciences practice at Oliver Wyman, chats with the Momentous Institute’s Jessica Trudeau, Executive Director, and Laura Vogel, PhD, Director of Therapeutic Services. Momentous Institute is a non-profit organization in Dallas that provides innovative education and mental health services to over 5,500 children and family members facing a variety of life stressors. The school has a unique dual curriculum – one that focuses on both academics and social emotional health. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
May 23, 2019
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Innovation is a Lifeline, Not a Buzzword

So many new solutions promise to change the world. Here's how to focus on impact, not just "cool" factor, when partnering. In this episode of the Oliver Wyman Health Podcast, Sam Glick, Partner in the Health & Life Sciences practice at Oliver Wyman, chats with Michelle Conger, the Chief Strategy Officer for OSF HealthCare, about how a dual focus on virtual reality and medical training is shaping the future state of innovation. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
April 11, 2019
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Healthcare Transformation in Hawaii

Hawaii. A vacation destination known for its vibrant beaches, world-class surfing, and now a population health partnership to redefine healthcare innovation. In this episode of the Oliver Wyman Health Podcast, Jacqueline DiChiara, Oliver Wyman Health's Podcast Producer and Editor, caught up with Dr. Stuart Baker, Executive Officer and President of Navvis, and Mike Stollar, President and CEO of the Hawaii Medical Service Association (HMSA), at the last Oliver Wyman Health Innovation Summit in Dallas to discuss Navvis and HMSA's collaboration to improve the health of the people of Hawaii. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, see our article on this HMSA/Navvis partnership at https://health.oliverwyman.com/2019/03/podcast--hawaii-s-health-transformation.html, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
March 21, 2019
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Walmart’s Consumer Strategy

Marcus Osborne, Walmart’s Vice President of Health Transformation, shares his views on consumer purchasing behavior, examines some fascinating data on healthcare waste tied to Walmart’s Centers of Excellence Program - Mayo Clinic, and explains how apples became one of Walmart's most purchased items. Marcus says since over half of Americans step foot inside a Walmart every week, Walmart may be one of the most impactful entities in terms of Americans’ health. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
January 29, 2019
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Streamlining Artificial Intelligence with Clinician Care

In this episode of the Oliver Wyman Health Podcast, Mudit Garg, Co-founder and Chief Executive Officer of Qventus, talks about healthcare waste, healthcare efficiency, and artificial intelligence and machine learning’s greatest opportunities for the healthcare industry. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
January 9, 2019
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Delivering UK Healthcare Transformation

Just like that old pair of bell bottoms buried in the back corner of your closet, the healthcare system in the United Kingdom is rigidly stuck in the 1960s. But a new push from the government to radically digitize a system in dire need of a modern makeover is promoting consumer centricity and is making prevention a key care delivery focus. So say our guests on this episode of the Oliver Wyman Health Podcast. Tom Robinson, a San Francisco-based Partner in Oliver Wyman’s Health & Life Sciences division, chats with Crispin Ellison, a London-based Partner, also in Oliver Wyman’s Health & Life Sciences division, who works with the National Health Service (NHS) and the Prime Minister’s Office, to learn about a movement across the UK to shake up healthcare’s status quo. Together, they discuss innovation opportunities across the UK healthcare system for those in the United States. Crispin also shares his perspective on how to crack brain cancer. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
December 10, 2018
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An Inside Look at Mount Sinai’s Consumer-Centric Supply Chain

In this episode of the Oliver Wyman Health Podcast, Niyum Gandhi, Executive Vice President and Chief Population Health Officer of Mount Sinai Health System, shares how Mount Sinai is providing value to its healthcare customers and creating consumer-centric healthcare services. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
November 2, 2018
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Karen DeSalvo on Being a (Female) Healthcare Executive

It’s our first female-only episode of the Oliver Wyman Health Podcast. We’re taking this opportunity to spark conversation about what it means to be a female healthcare leader, and to also examine some of the latest advancements addressing social determinants of health. In this episode, we sit down with Dr. Karen DeSalvo, a primary care physician, Professor of Medicine and Population Health at the University of Texas at Austin Dell Medical School, former Acting Assistant Secretary of the US Department of Health and Human Services (HHS), and a keynote speaker at this year’s Oliver Wyman Health Innovation Summit, to hear her industry perspective.
November 2, 2018
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Aneesh Chopra Talks Apple Health’s Plug-and-Play Ecosystem

Aneesh Chopra, President of CareJourney, the former (and very first) US Chief Technology Officer appointed by former US President, Barack Obama, and a keynote speaker at this year's Oliver Wyman Health Innovation Summit, shares his perspective on data sharing in healthcare, his excitement for the Apple Health movement, his views on Health Level Seven International, Fast Healthcare Interoperability Resources, and more. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
November 2, 2018
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Thomas Jefferson University and Navvis Discuss Population Health Partnership

Dr. David B. Nash, Dean, Jefferson College of Population Health, and Dr. Stuart Baker, Executive Officer and President, Navvis, discuss the next wave of population health management programs. David and Stuart talk about their new joint professorship devoted to advancing population health management. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
October 16, 2018
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Is Blockchain Ready to Unleash Innovation in Healthcare?

John Halamka, MD, Chief Information Officer, Beth Israel Deaconess Healthcare System, and International Healthcare Innovation Professor, Harvard Medical School discusses how healthcare providers can harness the true potential of innovative technologies like artificial intelligence, machine learning, IoT, and blockchain. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
September 24, 2018
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Alexa, How’s My Health Today?

Sam Hanna, Professor of Healthcare Management, Policy, and Strategy at George Washington University, discusses harnessing precision medicine’s power and potential. He predicts voice recognition devices like Amazon’s Alexa -- who already knows so much about our daily lives -- may bridge precision medicine’s past and future. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
August 10, 2018
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Health Evolution Discusses Healthcare’s Innovation Avalanche

Julie Murchinson, Chief Executive Officer of Health Evolution, examines how healthcare leaders’ perceptions are shifting away from the status quo, and discusses why healthcare’s ongoing transformation parallels Copernican Theory where unconventional thinking triggered an avalanche of innovative discovery. She also discusses how to build a community of leaders that drives the industry forward and accelerates change. Julie also chats about advancing executive engagement, driving diverse thinking among leaders, empowering female influencers, and social determinants such as loneliness. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 25, 2018
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Comcast NBCUniversal and Independence Blue Cross Discuss Partnership

Independence Health Group and Comcast announced a unique partnership to create an innovative patient-centered technology and communications platform. We sit down with Brian Lobley, President of Commercial and Consumer Markets at Independence Blue Cross, and Don Mathis, General Manager of Growth at Comcast NBCUniversal, to discuss why two companies from such different ends of the spectrum came together, and what it’s like bringing a healthcare insider and outsider together as one. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 14, 2018
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Machine Learning and Palliative Care Solutions

Jeremy Powell, Chief Executive Officer of Acclivity Health, chats about how his company's machine learning and deep learning solution is helping physicians deliver appropriate palliative care. Jeremy shares some of his top solutions for better care delivery and explains what’s being done to ensure patients die on their own terms. For more information about today's episode, visit http://health.oliverwyman.com/transform-care/2018/06/acclivity.html to read a white paper from Jeremy’s company, Acclivity Health Solutions, that goes into much greater levels of depth following our podcast conversation. Here, Jeremy and his colleague, Sangeet, a data scientist, detail their work to better predict the likelihood of a patient's death to better care for those patients most in need. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 14, 2018
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Protecting Consumers from Stealthy Cybercriminals

Sam Hanna, Professor of Healthcare Management, Policy, and Strategy at George Washington University, chats about how protecting patient information will advance patient care. Cybercriminals in healthcare are stealthy. From being able to turn off someone’s pacemaker without warning, to secretly changing someone’s prescription dosage without a pharmacist’s knowledge, cyberattacks can be devastating for health consumers. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 14, 2018
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Dr. Robot Will See You Now

Dr. Cory Kidd, Founder and Chief Executive Officer of Catalia Health, who holds a PhD in human-robot interaction from the MIT Media Lab, discusses how robotics and artificial intelligence are advancing aging and chronic disease management. Cory shares how his company’s solving real world healthcare challenges with interactive technologies. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 6, 2018
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Examining the Inner Workings of the Castlight / Jiff Partnership

John Doyle, Castlight’s Chief Executive Officer, and Derek Newell, Castlight’s President, share their thoughts on the greater implications of Castlight and Jiff’s strategic merger, and examine how Castlight is pushing the evolution of health benefit solutions. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
September 19, 2017
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Our Own Consumer Experts on Getting Out of Your Comfort Zone

Our resident healthcare consumer experts, Oliver Wyman Health & Life Sciences Partners, Sam Glick and Helen Leis, discuss new consumer research, what barriers prevent true consumer-centricity, and the bright spots and opportunities for organizations willing to stretch outside their comfort zone. Sam and Helen make sense of new consumer research and explore how incumbents can shift their worldview to meet consumers' evolving expectations. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 8, 2017
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Designing Healthcare for the Messy Reality of Life

Dr. Jennifer Schneider, Livongo’s Chief Medical Officer, discusses high-tech versus high touch, a better way to measure the ROI of innovation, and what’s next around the bend for Livongo. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
June 1, 2017
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Aetna’s Unique Strategy for Payer-Provider Partnerships

Brigitte Nettesheim, Aetna’s President of Transformative Markets, discusses the insurer’s strategy for payer-provider partnerships. Brigitte explains what makes these joint ventures different from earlier generations of partnerships. She also explores what it takes to go from a joint venture agreement to a truly collaborative partnership. And, she offers advice on how to structure "win-win" ventures. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
April 24, 2017
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What is Blockchain Anyway and How Will It Transform Healthcare?

Humana’s Senior Vice President and Chief Innovation Officer, Chris Kay, chats Blockchain 101 and its deployment in healthcare. He also explores where healthcare can be “radically simplified” and how health companies can take inspiration from consumers’ health hacks. Also, he outlines a how-to solution to incumbent-innovator collaboration. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
February 22, 2017
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Lessons from Financial Services on Winning Consumer Trust

Scott McDonald, Oliver Wyman’s Chief Executive Officer, discusses consumer trust. Scott shares a few memorable stories from his own experiences working in financial services. Learn what important lessons those in healthcare can learn from banking’s consumer missteps. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
December 16, 2016
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What Does Design Have to Do with Health Market Transformation? Everything.

Chris Waugh, Sutter Health’s Chief Innovation Officer, discusses the basics of human-centered design as a tool to examine the consumer journey and reimagine healthcare’s status quo. Here’s how health organizations can design a better healthcare experience by focusing less on individual patient encounters and more on the patient journey. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
October 24, 2016
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A Physician’s Secret Weapon? The Cha-Cha

The secret to transitioning physicians' practice patterns and behavior is to follow the “I Decided to Cha-Cha” rule, says Farzad.Farzad Mostashari, MD, Aledade’s Chief Executive Officer. Farzad explores the role independent primary care physicians play in the shift to value-based care. He says independent primary care physicians are the key to market transformation. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
September 15, 2016
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Cloud Technology is the Chronic Disease Solution

Glen Tullman, Chairman and Chief Executive Officer at Livongo Health, discusses how the health system’s failed at chronic disease management, how cloud technology can transform chronic disease management, how coaching needs to be contextually relevant and non-intrusive, and what the future of healthcare looks like. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.
September 14, 2016
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About Oliver Wyman Health Podcast

The Oliver Wyman Health Podcast features conversations with leaders who are pioneering the transformation of the health market. Oliver Wyman’s Health & Life Sciences Practice is a leader in value-based, consumer-centric healthcare, and serves clients in the pharmaceutical, biotechnology, medical devices, provider, and payer sectors. Topics covered in this series include the business challenges of transforming healthcare from volume to value, consumer engagement, consumer experience, digital health, care delivery models, strategy, leadership, and organization.

Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Oliver Wyman is a wholly-owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]

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