Oliver Wyman Health Podcast

Healthcare organizations must reinvent healthcare from the inside, says Craig Samitt, MD, CEO of the national physician enterprise division of Surround Care.

Arkansas BlueCross BlueShield is using out-of-the-box thinking to find ways ofincreasing access to care and reducing health disparities in the largely ruralstate.

In this podcast, Jack Stoddard, CEO of Patina Health details why primary care must evolve to better meetpatient needs and improve the patient experience.

Healthcare needs to redefine what innovation means for care delivery. Implicit in that is an acknowledgement that technology and innovation are not synonymous. Santiago Doria of Oliver Wyman sits down with Ashwini Zenooz of Commure to discuss ways leaders can deploy new technologies to anchor specific goals that put clinicians and patients at the center.

Houston Methodist embarked on an ambitious journey to maximize the use of technology to reimagine its workforce model. That includes a virtual ICU, tele-nurses doing patient intake and discharge, and artificial intelligence helping identify staff training needs. It’s resulting in clinicians being able to spend more time at the bedside. Tom Robinson of Oliver Wyman and Roberta Schwartz, CIO of Houston Methodist discuss the organization's mission to build a sustainable workforce.

Civica Rx is poised to broaden its impact on the drug manufacturingsupply chain in 2023 with the opening of its first production plant. Civica’spresident and CEO discusses the company’s business model and plans for thefuture in this podcast.

In this podcast with Oliver Wyman’s Ann Kaplan, Wessler details how specialty careproviders can catch up to primary care when it comes to utilizing telehealth.

In this podcast, Kelsey Maguire, Managing Director of Sandbox Industries and the Blue Venture Fund and Akshay Agarway, MD, Partner of Oliver Wyman dissect the macroeconomic and microeconomictrends impacting healthcare and investors.

Jeff Wessler, Founder and CEO of Heartbeat Health joins our podcast to discuss how telehealth isn’t just for primary care anymore. Specialty care providers are breaking into the arena and offering patients new ways to access care.

The record pace of investment in healthcare spurred a lot of innovation, but now it’s time to tackle more complex problems.

Co-Founder and Managing Partner of Oak HC/FT, Annie Lamont, talks with Oliver Wyman Health and Life Sciences Partner, Sam Glick, about what matters the most when backing healthcare organizations. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast.

Intermountain Healthcare's President and CEO, Marc Harrison, MD, talks with Oliver Wyman Health and Life Sciences Partner, Tom Robinson, about the importance of taking risks to be a leader in reshaping care delivery. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Accodade's Chief Medical Officer, Shantanu Nundy, MD, talks with Oliver Wyman Health and Life Sciences Partner, Tom Robinson, about innovation we can adopt from Covid-19 and apply to the future of personalized care. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Although there are 155 million registered donors or nearly half of US adults, transplant waitlists remain long. While the US leads the world in deceased organ donation rates with steady growth and clinical innovations that have helped address the need, there is major room for improvement. Says Alex Glazier, CEO of New England Donor Services, with the right systemwide interventions, deceased donor kidney transplantation could jump by 61% by 2026. Dan Shellenbarger, Partner in Oliver Wyman's Health and Life Sciences Practice, sat down with Alex Glazier, CEO of New England Donor Services, and Kevin O'Connor, CEO of LifeCenter Northwest on the Oliver Wyman Health Podcast to talk about ways in which their organizations are driving improvements in organ recovery and transplantation and why older donors are a key demographic of focus. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Healthcare organizations and those who lead them must think carefully about the efficacy of their security programs to assess how attractive they could be to hackers. In this episode, Jason Crabtree, CEO of QOMPLX, joins Paul Mee, Partner, and Head of Oliver Wyman’s Cyber Platform to discuss cybersecurity. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Unleashing latent innovation comes down to commonsense. But not just any commonsense. Radical commonsense. So says Sachin Jain, MD, MBA, President & Chief Executive Officer of SCAN Group and Health Plan, who joins the Oliver Wyman Health Podcast to talk about virtual care, health equity, what consumers want, and SCAN’s work to address homelessness as a healthcare problem. In this show, Sachin and host Tom Robinson, a Health and Life Sciences partner at Oliver Wyman, talk about how leaders can align their management styles with those of the people they work with. Sachin advises healthcare leaders to make their organizations unnecessary by improving the health of the communities they serve. The future of healthcare, he says, is already here. But it’s unevenly distributed. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Addressing racism is a marathon, not a sprint. Healthcare leaders must be willing to take the first step to initiate heavy conversations that drive progress. Says Dr. Nzinga Harrison, Co-Founder and Chief Medical Officer of Eleanor Health, there is a direct correlation between someone experiencing weathering (a "fight or flight" physiological reaction) to them possibly developing health problems like high blood pressure, obesity, cardiovascular illness, depression, anxiety, substance use disorders, and more down the road. To learn more about weathering, health equity, and more, Elizabeth Southerlan, Principal in Oliver Wyman's Health and Life Sciences Practice, sat down with Dr. Harrison to talk about the psychological burden of racism as an independent risk factor for health. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication, Oliver Wyman Health, at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

In honor of National Kidney Month, Bobby Sepucha, CEO of Cricket Health, and Tom Robinson from Oliver Wyman discuss the current state of Chronic Kidney Disease. Learn how Cricket Health’s strategies for detecting kidney disease earlier are helping keep patients rushing to the emergency room, not realizing what’s wrong with them. See some memorable stats from this episode: https://health.oliverwyman.com/2021/03/90--of-chronic-kidney-disease-patients-don-t-know-they-have-it-.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

"Physician burnout is one of the largest, most significant public health crises that we don't talk enough about," says our guest, Punit Singh Soni, Founder and CEO of Suki, a startup that uses AI-powered, voice-enabled digital physician assistants to shorten the time physicians spend documenting. In this episode, Tom Robinson, a Partner in Oliver Wyman’s Health and Life Sciences practice, chats with Punit about the future of AI and medical scribes. They talk about how Suki aims to ultimately strengthen greater physician-patient rapport. They also discuss how to better automatically translate clinical documents into accurately summarized conversations, the shortfalls many medical scribing companies face in terms of how their business models are set up, and why healthcare is truly ripe for disruption in the AI space. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Steering an academic medical center through a global health crisis demands remarkable humility, a relentless commitment to partnership, and true collaboration. However, what it perhaps doesn’t demand is a one-size-fits-all, traditional healthcare background. On that note, when Alan Kaplan, MD, first began his role as Chief Executive Officer at UW Health in Wisconsin five years ago, this was his first foray into academic healthcare – his prior academic experience limited to his experience as a student attending school. Alan, who’d been a senior healthcare executive for 25 years, learned he was actually the only candidate for the job without an academic background and was chosen for his know-how as a physician leader who understood how to run a business. To share his journey, Alan’s here on our podcast in a conversation hosted by Oliver Wyman partner, Deirdre Baggot, PhD, RN, to discuss physician leadership, provider-sponsored health plans, the importance of having a living strategic plan, what defines an effective partnership strategy, and why diversity of perspective and background among C-suite healthcare leaders serves as a competitive advantage. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Telehealth innovation is booming as demand for virtual services skyrockets amidst a pandemic. What will happen next, and what kinds of digital health innovations may be around the corner? In this episode of the Oliver Wyman Health Podcast, Sean Duffy, Co-Founder and CEO of the digital care company Omada Health and a member of the Oliver Wyman Health Innovation Center Leaders Alliance, joins Dan Rubenstein, Co-Founder and CEO of the musculoskeletal care company Physera, and Aditya Lingampally, Principal in Oliver Wyman's Health and Life Sciences practice, to discuss how and why Omada acquired Physera in the midst of a pandemic and how they envision their new collaboration unfolding in time. They also discuss the future of remote care and digital health services, predict the state of the future industry, and share why just providing a physician with Zoom capabilities is merely the beginning of transformations to come. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Healthcare has seen pockets of innovation and has also seen those who've bluntly pushed the envelope trying to drive big change. But even demonstrative change has been challenging and slow thus far. Then, came COVID-19. To what extent is COVID-19 a catalyst for sustained employer change? And what should stakeholders be focused on next? In this episode of the Oliver Wyman Health Podcast, Ellen Kelsay, President and Chief Executive Officer of Business Group on Health, chats with Ashley Smith, Partner in Oliver Wyman's Health & Life Sciences practice, about COVID-19's emerging silver linings for employers, what future industry scenarios may emerge over the next decade, and what the large sector employers she works with are now keeping watchful eyes on. For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our full podcast guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Before COVID-19, healthcare delivery was primarily focused on a string of disconnected patient visits, with long gaps of time in between each one. Telehealth's boom in recent months is now enabling more people to use their own medical data to advocate for their health and wellness long-term. Tom Robinson, Partner in Oliver Wyman's Health & Life Sciences practice, chats with Keith Fernandez, MD, Chief Clinical Officer of Privia Health, a national physician organization whose online patient cohort represents all age groups, including seniors who quickly embraced Privia’s virtual visit platform during the initial months of the pandemic. On this episode, we also talk about: - Oliver Wyman's Pandemic Navigator, located here: https://www.oliverwyman.com/our-expertise/insights/2020/apr/covid-19-pandemic-navigator.html - Oliver Wyman's Consumer Survey of US Healthcare, located here: https://www.oliverwyman.com/our-expertise/insights/2018/oct/2018-consumer-survey.html - A recent webinar with Oliver Wyman and Livongo (featuring a live sketch artist), which you can watch here: https://health.oliverwyman.com/2020/06/beyond-telehealth.html For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our full podcast guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Many people are yearning to get back to “normal.” But the post-COVID-19 economy will bear little resemblance to what the world looked like not long ago. COVID-19 is an opportunity for businesses to rethink both old assumptions and new operations. In this episode of the Oliver Wyman Health Podcast, Terry Stone, Managing Partner in Oliver Wyman's Health & Life Sciences practice, and Helen Leis, Partner in Oliver Wyman's Health & Life Sciences practice, discuss a recent report they co-authored called "The Long Haul: Getting Back to Work in a Changed Economy." Read our "Getting Back to Work" report here: https://www.mmc.com/insights/publications/2020/apr/the-long-haul--getting-back-to-work-in-a-changed-economy.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

“The Army is very diverse. But we are all the same when we are wearing our uniforms with the American flag patch on our shoulder sleeves.” In this exclusive extended version of the Oliver Wyman Health Podcast, we sit down with Gen. Nadja West, 44th US Army Surgeon General, former Commanding General of the US Army Medical Command, Joint Staff Surgeon during the 2014 Ebola crisis, and a Tenet Health board member. Nadja chats with Sam Glick, Partner in Oliver Wyman’s Health & Life Sciences practice, about navigating teams through peril and uncertainty. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Mall parking lots are being transformed into COVID-19 drive-thru testing facilities. Companies that once made perfume are now switching gears to make hand sanitizer. Manufacturing plants that once produced dresses are now producing face masks. And this is just the beginning. Join two CMOs for a virtual fireside chat about consumer demand, technological disruption, brand expression amidst a crisis, and more. Heather Stern, Senior Partner and Chief Marketing Officer at Lippincott, joins Partha Bose, Partner and Chief Marketing Officer at Oliver Wyman, to discuss how brands are evolving amidst a state of crisis. Together, they chat about what new forms of consumer demand may emerge in time, the redefinition of "seamless” experiences, the recent rise of employer trust, and the future of brand expression. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

COVID-19 is a time for leaders to turn panic into productivity. As organizations continue to navigate through unprecedented times, decision-makers must especially sharpen their psychological and emotional skills amidst a unique era of "business as (un)usual." In this episode of the Oliver Wyman Health Podcast, Gordon Rudow, Partner in Oliver Wyman's Health & Life Sciences and Organizational Effectiveness practices, discusses three ways leaders can transform anxiety into empathy with host Sam Glick, Partner in Oliver Wyman's Health & Life Sciences practice. This podcast conversation was inspired by Gordon's Oliver Wyman article, "The Psychology of Leading in Uncertain Times" -- https://www.oliverwyman.com/our-expertise/insights/2020/mar/the-psychology-of-leading-in-uncertain-times.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

"Healthcare records will sell for between 5 and 20 times the price of a credit card record on the dark web. ... You're more interesting than you think." In this episode of the Oliver Wyman Health Podcast, Paul joins Charlie Hoban, Partner in Oliver Wyman's Health & Life Sciences practice, to discuss cybersecurity best practices for healthcare leaders operating in a never before seen pandemic mode. Below, hear our 18-minute conversation on the current state of the cybersecurity landscape, how to promote cyber mindfulness in the workforce, why this pandemic represents a prime opportunity for rogue actors, and more. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Navvis, a St. Louis-based population health company, and SSM Health, a nearly $8 billion health system in the Midwest, announced a holistic, data-driven, and consumer-focused partnership last year to design and operate a new value-based care delivery model. In this episode of the Oliver Wyman Health Podcast, Bryce Bach, Principal in Oliver Wyman's Health & Life Sciences Practice, sat down with Mike Farris, Navvis' Chairman and Chief Executive Officer, and Carter Dredge, SSM Health's Chief Transformation Officer, at the Oliver Wyman Health Innovation Summit in Chicago to learn more about their challenges and lessons so far. Check out part 1 here: https://health.oliverwyman.com/2019/11/podcast--navvis-and-ssm-health-s-partnership-.html More From This Episode: -- [Carter] "It's a misnomer for health systems to say, 'I'm just going to wait until 60 percent of my business is in risk until I change.' The reality is, if you're any system of any material size, no one is just going to give you that much risk right out of the gate. You've got to figure out how to identify problems for specific populations and fix them." -- [Mike] "You've got to do your diligence upfront. You've got to frame the risk. If you don't move, you've got to have a path ahead where you know where the pockets of value are that you're going to go after and can create a funding pool for re-investment. So innovation becomes self-sustaining." -- [Carter] "There is a latent opportunity in the front line when it comes to our experts. They know how to do a lot of our work way better than we do. We just need to give them a forum so they can see how [our vision] translates to patients. And if we can do that, look out. I literally see a day when we will be chasing to catch up with our front line." For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

2020 marks the hundredth anniversary of women being able to vote in the United States. In this episode of the Oliver Wyman Health Podcast, recorded in honor in International Women's Day, we're talking about gender parity in leadership and our latest inclusion & diversity (I&D) research, "Women as the Heartbeat of Healthcare." Report co-author Terry Stone, Managing Partner in Oliver Wyman's Health & Life Sciences practice and global I&D Chair, chats with Jill Tietjen, President of the HERSTORY Alliance, about why diversity of thought drives innovation. Learn more about Jill's perspective about women in healthcare leadership here: "The Biggest Medical Breakthroughs Came From Women You've Probably Never Heard of" https://health.oliverwyman.com/2019/09/video---american-herstory--exclusive-release.html Download Oliver Wyman + HLTH's "Women as the Heartbeat of Healthcare" report: https://www.oliverwyman.com/our-expertise/insights/2019/oct/women-as-the-heartbeat-of-healthcare.html Download Oliver Wyman's "Women in Healthcare Leadership" report: https://www.oliverwyman.com/our-expertise/insights/2019/jan/women-in-healthcare-leadership.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

How can we improve eye tracking for a more accurate assessment of someone's neurocognitive function? What is someone's likelihood of developing dementia? What's the best treatment for patients with substance abuse disorder or depression that effectively engages them in treating their conditions? The relatively new field of digital treatments and diagnostics offers valuable answers to critical medical questions such as these. It's a space where the healthcare industry is currently on the leading edge of change, moving from what was once mere theory and conjecture to rapid change and adoption as these types of technologies become more readily available. In this episode, three healthcare leaders — David Benshoof Klein, Executive Chairman, President, and Chief Executive Officer at Click Therapeutics, Laura Yecies, former Chief Executive Officer at SyncThink, and Trip Hofer, Chief Executive Officer at AbleTo — explore with host Fritz Heese, a Health & Life Sciences Partner at Oliver Wyman, at the 2019 Oliver Wyman Health Innovation Summit in Chicago why digital therapeutics are on the cusp of becoming mainstream and what specific problems digital treatments may solve within the next five years. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

By 2030, 20 percent of the US population will be over 65 years old. With more aging Boomers buying Medicare Advantage, they represent the biggest, most lucrative growth segment. In this episode of the Oliver Wyman Health Podcast, Martin Graf, a Partner in Oliver Wyman's Health & Life Sciences division, chats with John Kao, Alignment Healthcare's Chief Executive Officer, Julie Smith, Former President of Government Business, Anthem and Blue Cross Blue Shield of Michigan, and a Senior Adviser at Oliver Wyman, and Vivek Garipalli, Clover Health's Co-Founder and Chief Executive Officer, to discuss Stars, Risk Adjustment, and more. For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor and visit our online healthcare publication at health.oliverwyman.com. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Navvis, a St. Louis-based population health company, and SSM Health, a nearly $8 billion health system in the Midwest, recently announced a holistic, data-driven, and consumer-focused partnership to design and operate a new value-based care delivery model. Mike Farris, Navvis' Chairman and Chief Executive Officer, and Carter Dredge, SSM Health's Chief Transformation Officer, discuss how this partnership started, what they're committed to tackling next, and why new business models are required to engender sustainable and transformational change. They’ll also discuss the six pillars essential for transformation and advice for executives looking to collaborate and transform in similar ways. Part 2 of this show, to be released in coming months, will offer a detailed look at their transformation agenda. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

When you think about who typically uses online patient portals, maybe Millennials first come to mind. Well, approximately 15 percent of patients in their 100s and 20 percent of patients in their 90s are registered, active users on Privia Health’s online patient portal. Their biggest cohort? (No, not Millennials.) Baby Boomers. "I'd just never thought about that," says Shawn Morris, Privia Health's Chief Executive Officer and a speaker at this month's Oliver Wyman Health Innovation Summit. "It blew me away." For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Do you have a half empty bottle of pills in your medicine cabinet that's just collecting dust? If so, you're not alone. In this episode of the Oliver Wyman Health Podcast, Tom Robinson, Partner in Oliver Wyman’s Health & Life Sciences practice, chats with Carolyn Magill, Aetion's Chief Executive Officer. Aetion is a digital health company turning real-world data into real-world decisions by examining how well clinical interventions work for different patient populations. Carolyn discusses her unique career trajectory from the world of nuclear weapons to the world of healthcare, and how Aetion is partnering with organizations and companies like The New England Journal of Medicine, McLean Hospital, Brigham and Women's Hospital, biopharma, payers, and more. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Only 30 percent of C-suite healthcare leadership teams are female, according to this year's Oliver Wyman Women in Healthcare Leadership report (read our full report at health.oliverwyman.com/womeninhealthcare). Florida Blue — part of the Blue Cross and Blue Shield Association — is above industry norm with 40 percent female C-suite representation. In this episode of the Oliver Wyman Health Podcast, Julie Murchinson, CEO of Health Evolution, and Terry Stone, report co-author, Oliver Wyman Health & Life Sciences Partner, and Global Chair for Inclusion & Diversity, interview Florida Blue's President and CEO, Patrick Geraghty, to get a male leader's perspective on why so few women in healthcare make it to the top. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Illness (not wellness) drives the U.S. healthcare delivery system. But some are trying to flip the status quo upside down, building models designed to keep patients out – not in – hospitals and clinics. In this episode of the Oliver Wyman Health Podcast, Sam Glick, a partner in Oliver Wyman’s Health & Life Science practice, chats with Dr. Gaurov Dayal, ChenMed’s President of New Markets and Chief Growth Officer. ChenMed is a primary care group caring for a specific population subset – low-to-moderate income seniors from underserved areas who have both Medicare Advantage and chronic health problems. ChenMed opened three decades ago as a single physician practice in Florida, and by the end of this summer, ChenMed will have expanded to 60 clinics serving seniors in 8 states. ChenMed is now one of only a few primary provider groups and healthcare systems that’s expanded nationwide – and continues to expand – successfully across multiple markets. Sam and Gaurov discuss what makes ChenMed’s model unique, scalable, and one where patients say, “Wow, this is really cool.” For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

What if social emotional health was taught in schools, just like reading or math? What if children experiencing trauma were taught mindfulness and about their brains? In this episode of the Oliver Wyman Health Podcast recorded in honor of Mental Health Awareness Month, Bryce Bach, Principal in the Health & Life Sciences practice at Oliver Wyman, chats with the Momentous Institute’s Jessica Trudeau, Executive Director, and Laura Vogel, PhD, Director of Therapeutic Services. Momentous Institute is a non-profit organization in Dallas that provides innovative education and mental health services to over 5,500 children and family members facing a variety of life stressors. The school has a unique dual curriculum – one that focuses on both academics and social emotional health. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

So many new solutions promise to change the world. Here's how to focus on impact, not just "cool" factor, when partnering. In this episode of the Oliver Wyman Health Podcast, Sam Glick, Partner in the Health & Life Sciences practice at Oliver Wyman, chats with Michelle Conger, the Chief Strategy Officer for OSF HealthCare, about how a dual focus on virtual reality and medical training is shaping the future state of innovation. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Hawaii. A vacation destination known for its vibrant beaches, world-class surfing, and now a population health partnership to redefine healthcare innovation. In this episode of the Oliver Wyman Health Podcast, Jacqueline DiChiara, Oliver Wyman Health's Podcast Producer and Editor, caught up with Dr. Stuart Baker, Executive Officer and President of Navvis, and Mike Stollar, President and CEO of the Hawaii Medical Service Association (HMSA), at the last Oliver Wyman Health Innovation Summit in Dallas to discuss Navvis and HMSA's collaboration to improve the health of the people of Hawaii. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, see our article on this HMSA/Navvis partnership at https://health.oliverwyman.com/2019/03/podcast--hawaii-s-health-transformation.html, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

“We’re spending 18 percent of national GDP on healthcare, which means 6 percent of our entire national GDP you could go out and set on fire." In this episode of the Oliver Wyman Health Podcast, Sam Glick, Partner in the Health & Life Sciences practice at Oliver Wyman, chats with Marcus Osborne, Walmart’s Vice President of Health Transformation, about consumer purchasing behavior. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

In this episode of the Oliver Wyman Health Podcast, Mudit Garg, Co-founder and Chief Executive Officer of Qventus, talks about healthcare waste, healthcare efficiency, and artificial intelligence and machine learning’s greatest opportunities for the healthcare industry. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Just like that old pair of bell bottoms buried in the back corner of your closet, the healthcare system in the United Kingdom is rigidly stuck in the 1960s. But a new push from the government to radically digitize a system in dire need of a modern makeover is promoting consumer centricity and is making prevention a key care delivery focus. So say our guests on this episode of the Oliver Wyman Health Podcast. Tom Robinson, a San Francisco-based Partner in Oliver Wyman’s Health & Life Sciences division, chats with Crispin Ellison, a London-based Partner, also in Oliver Wyman’s Health & Life Sciences division, who works with the National Health Service (NHS) and the Prime Minister’s Office, to learn about a movement across the UK to shake up healthcare’s status quo. Together, they discuss innovation opportunities across the UK healthcare system for those in the United States. Crispin also shares his perspective on how to crack brain cancer. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

In this episode of the Oliver Wyman Health Podcast, Niyum Gandhi, Executive Vice President and Chief Population Health Officer of Mount Sinai Health System, shares how Mount Sinai is providing value to its healthcare customers and creating consumer-centric healthcare services. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

It’s our first female-only episode of the Oliver Wyman Health Podcast. We’re taking this opportunity to spark conversation about what it means to be a female healthcare leader, and to also examine some of the latest advancements addressing social determinants of health. In this episode, we sit down with Dr. Karen DeSalvo, a primary care physician, Professor of Medicine and Population Health at the University of Texas at Austin Dell Medical School, former Acting Assistant Secretary of the US Department of Health and Human Services (HHS), and a keynote speaker at this year’s Oliver Wyman Health Innovation Summit, to hear her industry perspective. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Aneesh Chopra, President of CareJourney, the former (and very first) US Chief Technology Officer appointed by former US President, Barack Obama, and a keynote speaker at this year's Oliver Wyman Health Innovation Summit, shares his perspective on data sharing in healthcare, his excitement for the Apple Health movement, his views on Health Level Seven International, Fast Healthcare Interoperability Resources, and more. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Dr. David B. Nash, Dean, Jefferson College of Population Health, and Dr. Stuart Baker, Executive Officer and President, Navvis, discuss the next wave of population health management programs. David and Stuart talk about their new joint professorship devoted to advancing population health management. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

John Halamka, MD, Chief Information Officer, Beth Israel Deaconess Healthcare System, and International Healthcare Innovation Professor, Harvard Medical School discusses how healthcare providers can harness the true potential of innovative technologies like artificial intelligence, machine learning, IoT, and blockchain. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Sam Hanna, Professor of Healthcare Management, Policy, and Strategy at George Washington University, discusses harnessing precision medicine’s power and potential. He predicts voice recognition devices like Amazon’s Alexa -- who already knows so much about our daily lives -- may bridge precision medicine’s past and future. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Julie Murchinson, Chief Executive Officer of Health Evolution, examines how healthcare leaders’ perceptions are shifting away from the status quo, and discusses why healthcare’s ongoing transformation parallels Copernican Theory where unconventional thinking triggered an avalanche of innovative discovery. She also discusses how to build a community of leaders that drives the industry forward and accelerates change. Julie also chats about advancing executive engagement, driving diverse thinking among leaders, empowering female influencers, and social determinants such as loneliness. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Independence Health Group and Comcast announced a unique partnership to create an innovative patient-centered technology and communications platform. We sit down with Brian Lobley, President of Commercial and Consumer Markets at Independence Blue Cross, and Don Mathis, General Manager of Growth at Comcast NBCUniversal, to discuss why two companies from such different ends of the spectrum came together, and what it’s like bringing a healthcare insider and outsider together as one. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Jeremy Powell, Chief Executive Officer of Acclivity Health, chats about how his company's machine learning and deep learning solution is helping physicians deliver appropriate palliative care. Jeremy shares some of his top solutions for better care delivery and explains what’s being done to ensure patients die on their own terms. For more information about today's episode, visit http://health.oliverwyman.com/transform-care/2018/06/acclivity.html to read a white paper from Jeremy’s company, Acclivity Health Solutions, that goes into much greater levels of depth following our podcast conversation. Here, Jeremy and his colleague, Sangeet, a data scientist, detail their work to better predict the likelihood of a patient's death to better care for those patients most in need. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Sam Hanna, Professor of Healthcare Management, Policy, and Strategy at George Washington University, chats about how protecting patient information will advance patient care. Cybercriminals in healthcare are stealthy. From being able to turn off someone’s pacemaker without warning, to secretly changing someone’s prescription dosage without a pharmacist’s knowledge, cyberattacks can be devastating for health consumers. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

Dr. Cory Kidd, Founder and Chief Executive Officer of Catalia Health, who holds a PhD in human-robot interaction from the MIT Media Lab, discusses how robotics and artificial intelligence are advancing aging and chronic disease management. Cory shares how his company’s solving real world healthcare challenges with interactive technologies. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, [email protected].

John Doyle, Castlight’s Chief Executive Officer, and Derek Newell, Castlight’s President, share their thoughts on the greater implications of Castlight and Jiff’s strategic merger, and examine how Castlight is pushing the evolution of health benefit solutions. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Our resident healthcare consumer experts, Oliver Wyman Health & Life Sciences Partners, Sam Glick and Helen Leis, discuss new consumer research, what barriers prevent true consumer-centricity, and the bright spots and opportunities for organizations willing to stretch outside their comfort zone. Sam and Helen make sense of new consumer research and explore how incumbents can shift their worldview to meet consumers' evolving expectations. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Dr. Jennifer Schneider, Livongo’s Chief Medical Officer, discusses high-tech versus high touch, a better way to measure the ROI of innovation, and what’s next around the bend for Livongo. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Brigitte Nettesheim, Aetna’s President of Transformative Markets, discusses the insurer’s strategy for payer-provider partnerships. Brigitte explains what makes these joint ventures different from earlier generations of partnerships. She also explores what it takes to go from a joint venture agreement to a truly collaborative partnership. And, she offers advice on how to structure "win-win" ventures. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Humana’s Senior Vice President and Chief Innovation Officer, Chris Kay, chats Blockchain 101 and its deployment in healthcare. He also explores where healthcare can be “radically simplified” and how health companies can take inspiration from consumers’ health hacks. Also, he outlines a how-to solution to incumbent-innovator collaboration. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Scott McDonald, Oliver Wyman’s Chief Executive Officer, discusses consumer trust. Scott shares a few memorable stories from his own experiences working in financial services. Learn what important lessons those in healthcare can learn from banking’s consumer missteps. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Chris Waugh, Sutter Health’s Chief Innovation Officer, discusses the basics of human-centered design as a tool to examine the consumer journey and reimagine healthcare’s status quo. Here’s how health organizations can design a better healthcare experience by focusing less on individual patient encounters and more on the patient journey. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

The secret to transitioning physicians' practice patterns and behavior is to follow the “I Decided to Cha-Cha” rule, says Farzad Mostashari, MD, Aledade’s Chief Executive Officer. Farzad explores the role independent primary care physicians play in the shift to value-based care. He says independent primary care physicians are the key to market transformation. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.

Glen Tullman, Chairman and Chief Executive Officer at Livongo Health, discusses how the health system’s failed at chronic disease management, how cloud technology can transform chronic disease management, how coaching needs to be contextually relevant and non-intrusive, and what the future of healthcare looks like. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html.