Relay Navigating the Healthcare System: A Real Life Case Study from a Patient Perspective & What We Can Learn
Originally aired Jan 25th 2022; Have you ever had the same recurring healthcare issue that you just couldn’t find answers to?
That’s what happened to one of my acquaintances recently. With her permission, I will be sharing her story of navigating the healthcare system in today’s episode. In this case study, I describe the full experience, feeling of frustration and fatigue of not getting the answers she was hoping for, and then how I encouraged her to advocate for herself.
Listen to the full episode to learn:
- How we as healthcare providers can empathize with what patients are going through
- What patients can be doing in order to navigate the system more seamlessly & advocate for themselves
- Why follow-up is such a critical step in this line of work
- What 4 lessons you can take away from this patients’ experience
Grab your drink of choice and join the conversation!
Disclaimer
The Healthcare Provider Happy Hour Podcast makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast. The information, opinions, and recommendations presented in this podcast are for general information only and any reliance on the information provided in this podcast is done at your own risk. This podcast should not be considered professional advice. Please speak with your own healthcare practitioner when seeking medical advice.
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Sponsorship
Mindset Gap: Use code JENCAN20 at www.themindsetgap.com, a boutique consultancy firm arming employees and leaders with mindset tools to increase sales, bounce forward from adversity and reset intention.
