Up Next for Patient Safety

Up Next for Patient Safety

Untangling the Paths to Safer Health Care

All Episodes

Lessons from a Netflix Film

What happens when safety takes a backseat to profit? How can lessons from an airline tragedy guide efforts to make health care safer? Join host Karen Wolk Feinstein and aviation journalist Andy Pasztor, formerly of the Wall Street Journal, and transportation safety expert Chris Hart, founder of Hart Solutions LLC, pilot, attorney, and former chair of the NTSB, for a fascinating conversation on how a “culture of speed” at Boeing depicted in a recent Netflix documentary, “Downfall: The Case Against Boeing,” led to tragic consequences and how to protect safety in our revenue-driven approach to health care. View show notes and a transcript of this episode here.
May 25, 2022
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Systemic Solutions

Where have efforts to reconstruct patient safety failed and what opportunities exist to remake the landscape of patient safety? How can advances in data technologies and systems thinking help us revolutionize over the next decade? Join host Karen Wolk Feinstein and esteemed guests Dr. Kathleen Sutcliffe, Bloomberg Distinguished Professor at Johns Hopkins University, and Dr. Vivian Lee, president of health platforms at Verily Life Sciences, for a glimpse into the potential for a collaborative, tech-enabled transformation of healthcare safety. View show notes and a transcript of this episode here.
May 12, 2022
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England & Norway Chart the Course

Both England and Norway have recently established national agencies solely focused on addressing safety problems in health care. Could a similar independent, nonpunitive federal agency be the missing piece to finally put the U.S. on a clear path to improved healthcare safety? Join host Karen Wolk Feinstein and guests Dr. Carl Macrae, professor of Organizational Behavior and Psychology at Nottingham University Business School in England, and Dr. Siri Wiig, professor of Quality and Safety in Healthcare Systems at the University of Stavanger in Norway, for an inside look into the forces that inspired action on patient safety and the tactics that helped to build broad support for the endeavors. View show notes and a transcript of this episode here.
March 11, 2022
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Doctors Evaluating Doctors

Can improving the way physicians provide feedback to their peer physicians make care safer? How can providers ensure that the right people, policies, and procedures are in place to effectively act on physician performance data? Join host Karen Wolk Feinstein and internist and professor Dr. Thomas Gallagher of the Departments of Medicine and Bioethics and Humanities and associate chair for Patient Care Quality, Safety, and Value at the University of Washington, and pediatrics professor Dr. Gerald Hickson, chair of Medical Education and Administration and founding director of the Center for Patient and Professional Advocacy at Vanderbilt University Medical Center, as they discuss the concept of physician peer review and how to increase accuracy of and accountability for performance data to reduce medical error. View show notes and a transcript of this episode here.
February 16, 2022
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Transforming Physician Culture

Why can it be so difficult to change behavior in physicians? How can “unremarkable AI” be seamlessly integrated to improve clinical care? Join host Karen Wolk Feinstein and physician Dr. Seth Wolk, adjunct professor in the Department of Health Management and Policy in the School of Public Health at the University of Michigan, and technology design researcher John Zimmerman, Tang Family Professor of Artificial Intelligence and Human-Computer Interaction in the School of Computer Science at Carnegie Mellon University, as they explore the human context for medical error - and how we can get physicians on board with innovative technologies that could make the healthcare system safer.  View show notes and a transcript of this episode here.
February 2, 2022
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Looking Back to Move Forward

In a special episode to kick off the new year, three renowned leaders in patient safety offer critical insight on where we’ve come from and how to move forward. Join host Karen Wolk Feinstein and special guest co-host Martin Hatlie of Project Patient Care and MedStar Institute for Quality & Safety in a compelling conversation with Dr. Carolyn Clancy of the Veterans Health Administration, Dr. Ken Kizer of Atlas Research, and Dr. David Mayer of MedStar Institute for Quality & Safety as they reflect on the origins of the patient safety movement and look toward the future of patient safety in the U.S. They help us understand what the history of efforts to improve patient safety can tell us about what can be done today to eliminate patient harm.  View show notes and a transcript of this episode here.
January 14, 2022
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Anesthesiology's Answer

Why are some industries far ahead in applying safety technologies and making continuous progress? Why is health care behind? One medical specialty, however, defies this track. Join host Karen Wolk Feinstein and special guests Dr. Aman Mahajan, professor and chair of anesthesiology and perioperative medicine, bioinformatics, and pharmacology and professor of bioengineering in the Swanson School of Engineering at the University of Pittsburgh and chair of UPMC Perioperative Services, and Dr. Jeffrey Cooper, professor of anesthesia at Harvard Medical School and founder of the Center for Medical Simulation, as they explore how the specialty of anesthesiology has embraced technology and a culture of safety in ways that others have not.  View show notes and a transcript of this episode here.
December 8, 2021
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Pandemic Preparedness

What does the COVID-19 pandemic teach us about patient safety? How can we make sure that the systemic problems that led to unnecessary suffering are fixed once and for all? Join host Karen Wolk Feinstein and special guests Dr. Georges Benjamin, executive vice president at the American Public Health Association, and Chris Johnson, president and co-CEO at TeleTracking, as they explore how lessons learned through the pandemic response can be applied to healthcare safety.  View show notes and a transcript of this episode here.
November 23, 2021
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Safety with Equity

Are Black and Brown people at greater risk of medical errors in the U.S.? What are federal agencies doing to track and reform practices to make health care safer for those most at risk of preventable harms? Join host Karen Wolk Feinstein and special guests Dr. Cara James, president and CEO at Grantmakers In Health, and Dr. Kimá Joy Taylor, founder of Anka Consulting and a nonresident fellow at the Urban Institute, as they explore health equity issues within patient safety and the work that is needed to create a fair and just opportunity for every person in the U.S. to be as healthy as possible.
November 3, 2021
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Factoring Humans + Machines

Why do we so often blame individuals for errors that are actually the result of flawed technology? How can we redesign health care to reduce the likelihood of human errors in the future? Join host Karen Wolk Feinstein and special guests Dr. Jonathan L. Gleason, executive vice president, chief clinical officer, and endowed James D and Mary Jo Danella chief quality officer at Jefferson Health, and Dr. Raj Ratwani, vice president of scientific affairs at the MedStar Health Research Institute, director of the MedStar Health National Center for Human Factors in Healthcare, and associate professor at the Georgetown University School of Medicine, as they explore how human factors engineering can be applied within health care to help humans and machines work better together. 
October 14, 2021
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Paying for Safety

Does the current U.S. health system financially reward safety? Join host Karen Wolk Feinstein and special guests Jessica Brooks, MPM, president & CEO of the Pittsburgh Business Group on Health and CEO & founder of US Health Desk, and Nancy Guinto, MHA, executive director of the Washington Health Alliance, as they explore the financial incentives that impact health care at every level in the United States. If safety is going to improve, what needs to change in the healthcare economy, and what progress and solutions are available to impact safety today?  View show notes and a transcript of this episode here.
September 23, 2021
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The Answer is… Big Data

The frontiers of healthcare technology that can transform patient safety are already here. Join host Karen Wolk Feinstein as she speaks with two experts in using big data to improve health care: David Classen, MD, MS, professor at the University of Utah School of Medicine, and Michael McShea, MS, MBA, group chief scientist at the Johns Hopkins Applied Physics Lab in the Health and Human Systems group of the National Health Mission Area. Discover existing solutions in applications of autonomous safety technologies and predictive analytics that could anticipate harm and intervene to prevent harm before it occurs.  View show notes and a transcript of this episode here.
September 13, 2021
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Introducing: Up Next for Patient Safety

This is Up Next for Patient Safety.
September 7, 2021
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Medical Error & the NTSB

Medical error kills 250,000 Americans every year, and COVID-19 has further exposed the need for better patient safety. Join special guest host Harry Litman, the host of the Talking Feds podcast, as he interviews Robert L. Sumwalt, former chairman of the National Transportation Safety Board (2017-2021), and Karen Wolk Feinstein, president and CEO of the Pittsburgh Regional Health Initiative, as they explore this persistent problem in health care and a new proposed solution: a National Patient Safety Board (NPSB) modeled after what has made airlines one of the safest industries in the country.  View show notes and a transcript of this episode here.
September 1, 2021
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About Up Next for Patient Safety

Medical error is the 4th leading cause of death in the U.S. Let's untangle the components of safer healthcare.

Join host Karen Wolk Feinstein as she engages in conversations with experts in health care and technology to examine the best paths to guaranteeing patient safety. Hear about different solutions to existing problems that are possible right now. We have the capacity during the “once in a century” pandemic to gain the attention and support of a nation to address the current and ongoing errors and adverse events that cause unnecessary illness, death, and long-term disability.


Karen Feinstein, President and CEO

Karen Feinstein, President and CEO

Dr. Karen Wolk Feinstein is President and CEO of the Jewish Healthcare Foundation and its three operating arms: the Pittsburgh Regional Health Initiative, Health Careers Futures, and the Women’s Health Activist Movement Global. Widely regarded as a leader in healthcare safety and quality, Dr. Feinstein is the author of numerous regional and national publications, and she frequently presents at national and international conferences.

She is the host of a new highly regarded podcast, Up Next for Patient Safety, examining the best solutions to healthcare safety challenges. Dr. Feinstein is a founder of the Network for Regional Health Improvement (now a part of the Civitas Networks for Health), a past president of Grantmakers In Health and Grantmakers of Western PA, founder and co-chair of the Pennsylvania Health Funders Collaborative, and a member of many regional and national boards including the National Board of Medical Examiners, the Commonwealth of Pennsylvania Health Research Advisory Committee, and the UPMC Presbyterian/Shadyside Board of Directors.

She has been a faculty member of Boston College and Carnegie Mellon University and taught at the University of Pittsburgh. Dr. Feinstein earned her bachelor’s degree at Brown University, her master's at Boston College, and her doctorate at Brandeis University.

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