Until It’s Fixed

Until It’s Fixed

A health care innovation podcast, presented by Optum.

Latest From Series

The Catalyst

We all realize that the pandemic has become a catalyst for real change in health care. In the final episode of our first season, we discuss how data is used to evaluate the effectiveness of new drugs and vaccines. And how organizations are using massive amounts of real-world data to boost the safety of clinical trials and vaccine development to help to bring the pandemic to an end. But after the pandemic, what innovations that 2020 brought to the health care system will remain?
December 15, 2020

The Art of the Possible

In this episode, we discuss how the opportunities created by a new era of computing will shape the future of health care. Thanks to advances in artificial intelligence, our world—and likewise our health experiences—will soon be influenced by things like ambient computing, advanced predictions and voice-enabled virtual assistants. But to get there, we need to understand current limitations, protect privacy and be willing to embrace change.
December 8, 2020

Artificial Intelligence: A Recipe for Better Health Care

Artificial intelligence (AI) is being used more and more in the health care sector. As with any new technology or innovation, users and developers are still working through potential issues. So what’s being done to ensure AI is being developed and used in the right way for health care? In this episode, we explore the importance human judgment and oversight plays in developing and applying AI. With proper use, AI holds the potential to vastly improve how business and clinical professionals work across the health care system—and the experiences for all of us as the end consumer.
December 3, 2020

A New Model for an Unchanging Mission

Hospitals’ financial pressures have only increased during the pandemic, and to thrive, organizations may need to think differently to ensure financial sustainability. It’s increasingly difficult for provider organizations to cost-cut their way to profitability. To continue funding their mission, they must take more aggressive measures. In this episode, we’ll take a deeper look at the organizations providing our care. We’ll discuss how the hospitals and health systems most likely to be successful will be those that can assess and streamline how they operate. They will have the agility and innovation to embrace a new model that can help make them financially stronger and allow them to put more focus back into local care delivery.
December 1, 2020

Health Care Data – Can’t We All Just Get Along?

Your health history is valuable to you and to your various care providers. In a perfect world all your health records would live together and be easily accessible. Thankfully, we’re moving closer toward that goal. Today health care industry leaders are creating the digital structure and environments where your health records can live and be pulled whenever needed. In this episode find out what’s happening behind the scenes to make this interoperability a reality, and how it can benefit both individuals and the health care system as a whole.
November 17, 2020

Health Care Without Walls?

Getting care where and when you want it is a lot easier said than done, especially if you live in a rural or chronically underserved area. This year, we’ve learned out of necessity that telehealth solutions—technologies that enable virtual care—can help consumers access care outside of the doctor’s office or hospital. These capabilities predated the pandemic, but they weren’t widely used. Why is telehealth being embraced now, and what role will it play in the future of health care?
November 10, 2020

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Until It's Fixed

Until It's Fixed is a new podcast launching on October 6th that offers a view inside the health care system — beyond the exam room and insurance costs. What makes it so complex to navigate, standardize, pay for—and fix? Listeners will take a journey inside all corners of the system to better understand what’s working, what’s broken, and how progress in data, analytics, and emerging technology helps industry professionals take on the issues.

Hosted by health policy expert, author, and former journalist Susan Dentzer, the show is presented by Optum, a leading health services innovation company.
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Susan Dentzer

Susan Dentzer

Susan Dentzer is one of the nation’s most respected health policy experts and thought leaders, and is the Senior Policy Fellow at the Robert J. Margolis Center for Health Policy at Duke University. Based in Washington, DC, she works on a range of health policy issues including health system transformation, the use of artificial intelligence and related technologies in health care, biopharmaceuticals policy, and improving cancer care as well as maternity and infant care.

Dentzer previously led the Network for Excellence in Health Innovation, a nonprofit that sought to advance innovation in health care. A longtime journalist, she has been on-air analyst on health issues with the PBS NewsHour and a commentator on health policy for National Public Radio. She wrote and hosted the 2015 PBS documentary, “Reinventing American Healthcare” focusing on the innovations pioneered by the Geisinger Health System and spread to health systems across the nation.

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