Dr. Sylvia Romm is the chief innovation officer at Atlantic Health System, a 7-hospital organization based in northern New Jersey. A senior pediatrics resident at Harvard, Dr. Romm previously served as VP of Clinical Transformation with AmWell. She is also a highly-regarded author and speaker on topics related to healthcare, technology and health IT policy. Dr. Romm is driven by an entrepreneurial spirit and a passion for transforming healthcare delivery. She recently spent time talking with a former colleague and friend, Redox’s Chief Customer Officer Elif Eracar. Here are some of the highlights from this fun and insightful interview:
02:15 - Dr. Romm’s journey from pediatric hospitalist to telehealth innovator
04:25 - From starting MilkOnTap to AmWell
07:01 - Advantages and challenges of virtual health providers
10:10 - Telehealth’s ability to mitigate physician burnout
13:50 - Current state of value-based care
16:38 - The importance of making healthcare easily understood
19:48 - How COVID-19 has impacted the trajectory of telehealth
23:14 - Telehealth as a career option
28:35 - The joy of sailing
Our thanks to Dr. Sylvia Romm of Atlantic Health System for sharing her insights with us. Telehealth is destined to become an integral part of the healthcare experience in the years ahead - and leaders like Dr. Romm are leading the way. Thank you for listening to the Redox Podcast.
Welcome to Part 2 of our discussion of Platforms in Healthcare. I was pleased to be joined by:
This portion starts with ideas on how to tackle the chicken or egg problem, the concept of viral growth and how to finance platform operations. Finally, we tackle the problem of what makes healthcare so different for those launching multi-platform businesses.
01:36 – Carlo Perez explains how Swift tackled the issue of building a multi-sided platform
04:55 – Niko on starting by adding real value to one side
07:39 – Sempre’s rationale for focusing on the payer side at the outset
11:55 – Leveraging early adopters to gain experience and credibility
16:20 - Financing multi-sided platforms
21:46 – Lessons learned by these entrepreneurs.
Our thanks to Seth, Anurati, Carlo and Mitesh for sharing their experiences and opinions. These are some of the creative and passionate people that are working hard every day to change healthcare for the better. We look forward to watching their companies grow in the months and years ahead. Thank you for listening to the Redox Podcast.
Redox is an example of a platform business model in healthcare. We connect healthcare organizations and software vendors with reusable technology, thus creating a scalable network of data exchange. In addition to Redox, there are a number of other really innovative companies using platform business models to solve major challenges in healthcare. The opportunities to make a positive difference in how healthcare is delivered are exciting, but the challenges are numerous. So a number of us decided to get together to share experiences and ideas. Our guests for this two-part program include:
And I was pleased to have Seth Joseph, managing director of Summit Health, join us as moderator. Previously, Seth was head of corporate strategy for Surescripts, one of the few nationally scaled multi-sided platform businesses in healthcare. Surescripts is now processing 19 billion clinical transactions a year.
In the first episode, we examine multi-sided platforms, networks and their business models. Some of the highlights from Part 1 include:
03:00 – Niko and Seth provide a background on platform businesses
06:50 – The Surescripts experience
13:35 – How OMNY creates value for users
16:08 – Sempre Health’s approach
18:58 – Which side of the market should be charged?
23:49 – Anurati discusses incentive alignment
28:15 – Swift’s rigorous credentialing process
Dr. Roxie Mooney is CEO & Healthcare Innovation Strategist of Legacy DNA, a company that helps health innovators move from idea to full market adoption.
Legacy DNA is known for its COIQ System - which is a mash up of the acronym COI, “commercialization of innovation,” with IQ. COIQ represents the knowledge and insights that health innovators need to maximize market success.
Over the past 20 years, Dr. Roxie has helped to generate marketplace success for a wide range of health and lifestyle companies. She generously shared her insights with Niko Skievaski in this conversation. Here are some of the highlights:
02:35 – Being creative and helpful during COVID-19
07:25 – Building an early adoption strategy
15:35 – How to avoid “pilot purgatory”
20:18 – The role health systems play in helping innovators come to market – for better or worse
25:43 – Changes for technology developers as they cope with changing sales cycles
31:40 – What can start-ups do to stay viable during the current economic disruption?
Our thanks to Dr. Roxie Mooney for sharing her expertise with us on The Redox Podcast.
Doctor Nayyar is the chief medical officer for Greenway Health and a nationally recognized leader in health information technology. Prior to joining Greenway, she held positions as chief healthcare and innovation officer at Femwell Group Health and CMIO at AT&T.
In addition to her business responsibilities, Dr. Nayyar is a practicing rheumatologist and maintains faculty affiliation with the University of Miami, where she teaches at the medical school.
Doctor Nayyar is the author of the mobile health chapter in the HIMSS Medical Informatics textbook and is a six-time HIMSS Digital Influencer. The conversation is fascinating from start to finish – here are a few chapter sections.
02:12 – Covid-19 has changed things for everyone.
12:18 – Where is technology’s place in this pandemic?
16:46 – When will the curve be flattened?
18:44 – How long might this last?
25:19 – We didn’t do a good job of translating the problem.
26:20 – Pay attention to Dr. Fauci and the CDC guidelines.
31:36 – Social distancing activities
It is astonishing to witness the skill and selfless commitment of healthcare workers around the world as they fight everyday to provide the best possible care for their patients during these gut-wrenching days.
Our thanks to Dr. Geeta Nayyar for sharing her expertise with us on The Redox Podcast.
We're in the midst of a worldwide pandemic that will strain our healthcare delivery system beyond anything we've seen before. Those of us who work in healthcare technology have reprioritized to attempt to bring something novel--something of use--to the new challenges faced by health systems. This is a special episode of the podcast including guests from 10 digital health vendors who have created a COVID-19 specific solution. From the time a patient thinks they have symptoms, to getting on a waiting list, to triaging in an overcrowded and socially-distant emergency department, to care within the hospital and beyond, digital health solutions have stepped up to fight this pandemic.
1:15 - Social distancing and the excess demand problem
3:26 - Hypothesis: technology can be used to increase caregiver efficiency and effectiveness
6:02 - Vital and c19check.com screening tool
9:00 - Epion's remote check-in and triage solution
11:13 - Gauss and Operation Apollo for contactless triage
14:35 - ER Express's virtual waiting room
16:14 - Bravado and the forgotten patient population
18:09 - Redivus reducing errors in cardiac arrest
22:00 - EmOpti's streamlined telehealth triage
26:19 - CareLoop in reducing PPE and better communication
32:22 - Logical C19 Tracker for remote patient monitoring
35:02 - MedBridge's COVID-19 patient and provider education tool kit
We adopted these tracks from our 3/25 virtual conference: Innovate COVID. Check out our COVID-19 resource center for more solutions and videos from the conference.