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The Redox Podcast

The Redox Podcast

Explore some of the biggest problems in healthcare, and hear from industry leaders about how technology is being deployed to solve them.

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# 15 Dr. Geeta Nayyar Discusses Covid-19

With Covid-19 dominating world events, Dr. Geeta Nayyar generously shared her time, insights and advice with Niko Skievaski.

Doctor Nayyar is the chief medical officer for Greenway Health and a nationally recognized leader in health information technology. Prior to joining Greenway, she held positions as chief healthcare and innovation officer at Femwell Group Health and CMIO at AT&T.

In addition to her business responsibilities, Dr. Nayyar is a practicing rheumatologist and maintains faculty affiliation with the University of Miami, where she teaches at the medical school.

Doctor Nayyar is the author of the mobile health chapter in the HIMSS Medical Informatics textbook and is a six-time HIMSS Digital Influencer. The conversation is fascinating from start to finish – here are a few chapter sections.

02:12 – Covid-19 has changed things for everyone.

12:18 – Where is technology’s place in this pandemic?

16:46 – When will the curve be flattened?

18:44 – How long might this last?

25:19 – We didn’t do a good job of translating the problem.

26:20 – Pay attention to Dr. Fauci and the CDC guidelines.

31:36 – Social distancing activities

It is astonishing to witness the skill and selfless commitment of healthcare workers around the world as they fight everyday to provide the best possible care for their patients during these gut-wrenching days.

Our thanks to Dr. Geeta Nayyar for sharing her expertise with us on The Redox Podcast.  

April 2, 2020

#14 Covid-19: Can Digital Health Help?

We're in the midst of a worldwide pandemic that will strain our healthcare delivery system beyond anything we've seen before. Those of us who work in healthcare technology have reprioritized to attempt to bring something novel--something of use--to the new challenges faced by health systems. This is a special episode of the podcast including guests from 10 digital health vendors who have created a COVID-19 specific solution. From the time a patient thinks they have symptoms, to getting on a waiting list, to triaging in an overcrowded and socially-distant emergency department, to care within the hospital and beyond, digital health solutions have stepped up to fight this pandemic.

1:15 - Social distancing and the excess demand problem

3:26 - Hypothesis: technology can be used to increase caregiver efficiency and effectiveness

6:02 - Vital and screening tool

9:00 - Epion's remote check-in and triage solution

11:13 - Gauss and Operation Apollo for contactless triage

14:35 - ERexpress's virtual waiting room

16:14 - Bravado and the forgotten patient population

18:09 - Redivis reducing errors in cardiac arrest

22:00 - EmOpti's streamlined telehealth triage

26:19 - CareLoop in reducing PPE and better communication

32:22 - Logical C19 Tracker for remote patient monitoring

35:02 - Medbridge's COVID-19 patient and provider education tool kit

We adopted these tracks from our 3/25 virtual conference: Innovate COVID. Check out our COVID-19 resource center for more solutions and videos from the conference.

March 27, 2020

# 13 Regina Holliday and the Walking Gallery

Fred Holliday  was diagnosed with metastatic kidney cancer in 2010. At one point, his wife Regina asked to see Fred’s medical records. Fred and Regina were astonished by what they experienced – how difficult, and in some cases impossible, it was to access crucial personal health data.

Fred passed away in mid-June of that year, at only 39 years old. In one of his final messages, he passed a handwritten note to his wife that read, “Go After Them Regina, Love Fred.”

As an artist, Regina was able to express her grief and frustration through her paintings. She was invited to create a mural on the back of a gas station on Connecticut Avenue in Washington, DC. She titled the piece “73 Cents,” because that was the quoted price per page for Fred’s paper medical record. Less than a month after beginning the mural, Regina was talking to members of the US Senate and to reporters around the world. The painting, which can still be seen today in the nation’s capital, helped make patient access to data become a core measure in the Meaningful Use legislation in 2010.

From this tragic experience was born “The Walking Gallery.” After the mural became widely known, Regina began painting patient and family stories on the back of jackets and blazers. These stories often come from a place of deep pain; such as the death of a loved one or a chronic condition that they a patient battles every day.  

There are now 466 members wearing jackets painted by 52 artists. Regina herself has painted over 400 jackets! At HIMSS20 next week - and other healthcare events - you’ll see members of the Walking Gallery strolling around the conference.

Niko Skievaski spoke with Regina Holliday about the Walking Gallery and her ongoing quest to ensure patients and families can access data when they need it.

02:11 – Regina’s shocking experience trying to access her husband’s patient data

04:38 – The “horrific” conditions fueled her advocacy

06:22 – An AMA meeting attendee asks for a painted jacket – the start of the Walking Gallery

10:40 – Having access to data is empowering for the patient

18:51 – The “ripple” impact of the Walking Gallery

21:07 – How can people get a painted jacket?

23:32 – If you see someone wearing a Walking Gallery jacket, feel free to ask the person their story

Regina Holliday travels the globe spreading her message of patient empowerment and inclusion in healthcare decision making. Our thanks to Regina for sharing her story on The Redox Podcast.  

March 5, 2020

# 12 Pinksocks Life Promotes Human Connection

Pink Socks Life is a nonprofit organization focused on promoting human connection around the world by socially supporting other public charities. 

If you have been to a health tech conference in the last five years, you’ve likely seen people wearing pinksocks with mustaches on them. Well, the movement began – somewhat accidentally – at the HIMSS conference in 2015.

Today, this community of over 100,000 happy smiley people are united in working to change the world from the ground up – with heart speak, hugs, and gifting.

As HIMSS20 draws near, Niko Skievaski chatted with the founders of pinksocks – Nick Adkins and Andrew Richards

01:30 – The accidental start of pinksocks  

05:43 – Creating a shared cultural narrative

11:12 – How the “gifting” ethos at Burning Man struck a nerve with Nick 

15:40 – Expanding from healthcare into education 

20:30 – Additional charities that pinksocks works with

27:15 – How to get involved with the pinksocks movement

32:15 – Description of the pinksocks blog, which chronicles how pinksocks has impacted lives around the world

The pinksocks movement has grown from healthcare into all kinds of industries around the world. And, as stated on the pinksocks website – “The pinksocks are our reminder that shared connection is what it’s all about. Have fun! Smile! Give hugs! Life, it’s happening right now! Don’t miss it!”

Our thanks to Nick Adkins and Andrew Richards for joining us on The Redox Podcast – and, more importantly, for spreading kindness through Pinksocks Life.  

March 4, 2020

# 11 HIMSS20 Preview

The HIMSS20 Global Health Conference takes place next week in Orlando. Participants from all corners of the industry – from vendors, clinicians and health system executives to policymakers and patient advocates – will get together to learn, share ideas and socialize. 

The enormity of the conference – nearly 45,000 professionals from more than 90 countries – can be overwhelming. Niko Skievaski had the chance to catch up with three long-time HIMSS participants who were happy to share their perspective on what to expect and how best to navigate HIMSS. 

This lively and informative conversation includes:

Here are some of the highlights from their conversation.

02:28 – Most memorable HIMSS experiences  

07:32 – Top three things experts are looking for at HIMSS20

13:06 – Thoughts on the pending ONC rules

20:20 – The role of Big Tech in healthcare

26:25 – Advice for navigating HIMSS20

While concerns about the coronavirus may impact the travel plans of some, HIMSS20 is slated to take place as scheduled and we expect it to be another massive event – one that spreads knowledge, creates relationships and sparks innovation. Our thanks to Carium’s Lygeia Ricciardi and Colin Hung and John Lynn of Healthcare IT Today for joining us on The Redox Podcast.  

March 3, 2020

# 10 – Improving access to healthcare via Roundtrip

At Redox, we might have a bit of a startup crush on Roundtrip. But that’s easy when you work with such impactful companies. Every day, 10,000 patients miss or delay necessary health care due to a lack of proper transportation. The cost to the United States healthcare system last year because of missed medical appointments and unfulfilled prescriptions was a staggering $150 billion.

But this problem goes way beyond dollars and cents. The greater concern is the health of millions of patients who aren’t getting the care and medication they need – simply because they don’t have a ride.

In 2016, Ankit Mathur, Angela Damiano, and Mark Switaj banded together to design a ride ordering solution that improves access to care. The company they founded is Roundtrip.

Ankit, Roundtrip’s chief technology officer, recently sat down with me to share their story.

Here are some of the highlights from their conversation.

01:55 – How Roundtrip got started  

04:41 – Getting a multi-sided network off the ground

09:25 – Roundtrip’s early milestones

19:09 – Attracting providers, patients and transportation services to participate

27:45 – The importance of value-based care

35:15 – How the network effect propels Roundtrip’s go-to-market strategy

38:27 – What’s ahead for Roundtrip?

Roundtrip is making a significant difference in the quality of care for patients. MedCity just reported that they’re saving Contra Costa 25% over taxi and bus vouchers, in preliminary results. We look forward to watching the company grow in the years ahead. Our thanks to Ankit Mathur for joining us on The Redox Podcast.  

February 26, 2020

The Redox Podcast

Redox exists to improve healthcare by uniting patients and providers through easily accessible technology. Technology can dramatically improve healthcare. It helps healthcare organizations become more efficient. It gives patients more control of their healthcare experience. And when done right, technology removes distractions so providers can focus on what’s important: their patients.
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Niko Skievaski

Niko Skievaski

Niko is the President & Co-Founder of Redox, a leading interoperability platform powering digital health innovation at more than 700 healthcare organizations. Prior, he worked at Epic, where he saw first hand how the need to solve interoperability is one of the biggest challenges facing healthcare today. He's the Co-founder of 100state, Wisconsin's largest co-working space, and creator of Struck by Orca, healthcare's pivotal book on ICD-10. He has degrees in Economics from Arizona State and Boston University and lives in Boulder, CO with his partner, toddler, and collection of mountain bikes.

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