What does it mean to be transgender? Dr. Ben Haseen, an openly transgender author, health advocate, and physician resident at Duke University Health System, joins Justin—and returning colleague Catherine Wright—to dig deep into the science, politics, and cultural factors underlying this deceptively simple question. Dr. Haseen dispels common misconceptions around gender identity and sexuality, outlines the challenges that trans people face when seeking healthcare, and explains how activism through academia means focusing on “the things that we don’t talk about, but we should.”
June 8, 2023
The American Colleges of Nursing projects a shortage of 230,000 nurses by 2031, a figure that raises concerns for the country’s aging, increasingly sick population. Sean Burke, president of healthcare for Ascend Learning, joins Justin to examine the challenges facing the nursing pipeline—including workforce attrition, lack of professional preparedness, and constraints to educational capacity and access—and explore how providers, academia, and the government can contribute to a much-needed solution.
May 25, 2023
In the last five years, retail care has grown 200%, giving patients a more accessible and affordable pathway to preventive primary care outside of the traditional practice model. Is specialty care the next frontier for retail medicine? Network Eye CEO Jeremy Kirsch and Executive Chairman Steven Wisch join Justin to discuss how their company is using AI to bring ophthalmology into the retail setting, make diagnosis faster and less expensive, and blaze trails for other specialties in the retail care space.
May 11, 2023
Why is it easier for a gastrointestinal (GI) specialist to order an endoscopy than schedule a simple consultation with a patient? Dr. Sameer Berry, CMO and co-founder of Oshi Health, joins Justin and new podcast contributor Catherine Wright to examine the current approach to GI care that Dr. Berry calls “flawed to its core.” Dr. Berry shines a light on gastroenterology’s perverse incentives, misinformation, and stigma while sharing the benefits of a virtual-first, multidisciplinary care model that could – and should – deliver more cost savings, better patient outcomes, and even potentially reform the healthcare system itself.
April 27, 2023
Healthcare software solutions have come a long way in the last few decades: Once consider nice-to-have workflow enhancements, electronic health records (EHRs) and revenue cycle management (RCM) tools are now ubiquitous in the world of care delivery—leaving vendors to seek competitive advantages through expanded feature sets, agnostic data integration, and other specialized solutions. A. Hadi Chaudhry, CEO and president of CareCloud, joins Justin to discuss the ways EHR and RCM software has evolved, how care delivery organizations should be using them, and what’s coming next.
April 13, 2023
Mid-sized physician groups face a lot of the same problems as major health networks—they just have fewer resources to work with. Blake Wylie, chief technology officer at Montecito Medical, joins Justin to discuss how AI and data-driven strategies can help smaller practices operate more efficiently and overcome common challenges related to recruiting, no-show patients, lack of market insight, and more.
March 30, 2023
Nurses consistently rank among America’s most trusted professions, and for a good reason—they're the folks delivering the compassionate care that everyone needs. And yet, nurses are burnt out, striking, and leaving in droves. So, what’s the treatment plan? Rachel Schiff, Chief Product Officer at IntelyCare joins Justin and Todd to shed some light on recent trends in the nursing profession. Rachel discusses how the healthcare industry may address the nursing shortage by empowering nurses with greater agency and flexibility and innovative use of software.
March 16, 2023
Doctors’ patient loads keep growing, and reinforcements are nowhere in sight. Could the solution be somewhere in cyberspace? Dr. Nayan Kalnad, CEO and co-founder of Avegen, talks with Justin about how digital therapeutics—healthcare software prescribed independently or alongside a drug—are helping overworked physicians focus on the patients who require face-to-face time while still supporting those with less critical needs through remote education, monitoring, and improved care coordination.
March 2, 2023
International shipping has improved since the start of the pandemic, but hospitals are still shouldering the burden of a disrupted supply chain. Kelly Starman, chief marketing officer at PartsSource, talks with Justin about what supply chain recovery really means, how equipment management strategies can save money and improve performance at hospitals and other care facilities, and why macroeconomic trends and geopolitics should be on every facility administrator’s mind.
February 16, 2023
There just aren’t enough specialists to go around, and every position across the care continuum is feeling the strain. Mark Clermont, CEO of Cecelia Health, joins Justin to explain how virtual specialty care could ease the burden on overloaded primary care providers, reduce overall health spending, and help providers and health systems assume the role of healthcare quarterback—without setting patients up to be the football.
February 2, 2023
An average of two major healthcare data breaches happen every day—double the rate the industry faced just three years ago. David Ting, CEO and founder of Tausight, talks with Justin about what makes your protected health information (PHI) more valuable to thieves than your social security number, why the industry is better at securing technical infrastructure than data itself, and how neural networking and natural language processing can help us track and handle patient records more securely.
January 19, 2023
Can you believe it’s 2023 already? With 2022 in the rearview, Definitively Speaking contributors Todd Bellemare and Brittany Morin-Mezzadri join Justin to discuss their favorite guests, most memorable moments, and recurring themes from the show’s exciting first year. They also look forward to 2023 and offer some insight on the factors that will shape the healthcare industry in the coming year.
January 5, 2023
The U.S. healthcare market isn’t exactly known for its efficiency. A quarter of every dollar spent on healthcare in the U.S. covers the transaction itself, and the market frequently limits consumers to a handful of choices. Othman Laraki, CEO of Color Health, joins Justin to share his vision of a more free and open healthcare market with less friction, lower costs, and greater access. Othman and Justin discuss how underutilization of preventive care amplifies expenses downstream, whether decoupling health insurance and clinical networks can improve access, and why efforts on the margins can go a long way toward eliminating friction across the care continuum.
December 1, 2022
The U.S. healthcare sector generates 19 terabytes of clinical data each year—and that’s doesn’t even include any financial, operational, patient, or systems data. Chase Zaputil, chief growth officer at Veda, joins Justin to talk about all that data: how to measure its quality and value, how to reduce inaccuracy, and why old data isn’t necessarily bad data. Justin and Chase explore the role of data in healthcare interoperability, the current state of pharmacy benefits and drug costs, and how data can help reduce inequity in healthcare.
November 17, 2022
Oncology is full of staggering statisitics—1.9 million cancer diagnoses and 680,000 deaths each year in the U.S. alone—but some of the most alarming involve the financial impact of care: Cancer patients are over 2.5x more likely to declare bankruptcy than their demographic peers. Dr. Andrew Norden, chief medical officer at OncoHealth, joins Justin to discuss how we can to reduce the physical, mental, and financial toll of cancer. Justin and Andrew discuss oncology’s “built-in perverse incentive” that drives some doctors to prescribe top-dollar drugs and lays out some options for bending the cost curve, including value-based payment models, stringent utilization management, and greater compensation for oncologists’ routine services.
November 3, 2022
Medical hardware companies are adopting consumer approaches to data sharing and visualization. Consumer product companies are implementing medical-grade technology. Are these two industries headed for a collision or a convergence? And who exactly is the “medical consumer” that will benefit from this convergence? Alan Foreman, CEO of B-Secur, joins Justin to talk about the value of wearables in preventive care, who medical-grade wearables are really for, and what it will take to deliver truly accessible, actionable medical diagnostics at home.
October 20, 2022
COVID-19 didn’t kick off the healthcare staffing crisis, but it sure didn’t help. Justin is joined by Anthony Gentile, managing partner at Katon Direct, to diagnose the current state of clinical recruiting and prescribe some potential solutions for healthcare organizations looking to attract top talent. Anthony shares his ideas on how to address the dual-shortage of candidates and educators, why providers need to rethink employer branding, and what three items every healthcare organization should have on their staffing to-do list.
To learn more about Definitive Healthcare, please visit us at definitivehc.com
October 6, 2022
Seeing your primary care doctor shouldn’t feel like speed dating—right? Justin and Todd are joined by Beth Holmes, head of network development at Hint Health, to discuss how direct primary care (DPC) aims to revitalize old-school doctor-patient relationships and fill the gaps left by the fee-for-service model. Beth discusses DPC’s success with smaller employers and underinsured regions, how DPC reduces reliance on emergency care, and why family doctors may be less likely to leave the field in a DPC model.
September 22, 2022
Justin, Todd, and special guest Robert Groebel, VP of global life science strategy at Definitive Healthcare, expand on last week’s chat with Pam Randhawa from Empiriko and unpack the challenges, benefits, and opportunities of collaboration in the biopharma market.
How can big pharma, small pharma, academia, and the government all work together? Robert and Todd have some big ideas. They look back at their careers to share professional insights and personal perspectives on the biopharma industry’s evolving playbook—and why they’re looking forward with a healthy dose of optimism.
September 8, 2022
The life sciences industry is seeing the convergence of some revolutionary technology, but is it bringing the right people together? Pam Randhawa, CEO and founder of Empiriko, stops by to chat about the need for closer collaboration across the biopharma space—between big and small organizations, academic institutions and startups, and the public and private sectors. Pam and Justin discuss the mutual benefits of partnerships between new and established biopharma organizations, academia’s untapped potential in life sciences R&D, and why Massachusetts is the model for cross-sector collaboration and innovation.
August 25, 2022
Scott Seidelmann, Chief Commercial Officer at Omnicell, joins Justin and Todd to talk about the industrial components of pharmacy that no one ever thinks about but everyone really needs — logistics and administration. Do you take it for granted that the drugs you need will be available where and when you need them? Justin did, and Scott explains why that happens. Learn how Omnicell is reinventing and automating the medication management process — for everyone from the small town drugstore to the big city hospital. The result? Pharmacists practice at the top of their license, drug costs decline, and more people can access to treatment.
August 11, 2022
When a doctor recommends a lifestyle change, who’s holding you to it? Dr. Carolyn Jasik, chief medical officer at Omada Health, joins Justin for a discussion on addressing the barriers to behavioral change, and how her company is leveraging data to provide patients with personalized support as they work toward their health goals. Dr. Jasik explains how a virtual-first, hybrid care model provides value to patients, providers and payors, why misaligned incentives are derailing healthcare interoperability and what systemic changes are necessary to bend the care cost curve.
July 28, 2022
An estimated 10 million Americans live with debilitating tremors, but only about 40,000 are eligible or interested in the costly and invasive deep brain stimulation to treat it. Doug Biehn, chief commercial officer of Cala Health, talks with Justin about how his company is closing the treatment gap in this $20 billion market with accessible, patient-calibrated wearables. Doug explains what physicians are really looking for in new tech, how patient advocates are key to winning over providers and payors, and why healthcare startups need to be educators as well as innovators.
July 14, 2022
Fifty percent of American adults live with musculoskeletal (MSK) pain. Jim Pursley, president of Hinge Health, joins Justin to talk about how digital technology and new medical devices are rapidly changing MSK treatment and improving pain management. Jim shares some big ideas on how digital MSK therapy can improve quality of life, reduce unnecessary and costly surgeries, and how digital MSK may even help kick America’s opioid addiction.
June 23, 2022
Brian Fugere, chief product officer at Symplr, joins Justin to discuss how a good governance, risk management and compliance (GRC) strategy can help hospitals and health systems be more efficient by integrating hundreds of disparate systems, processes and data sources. The average hospital system has more than 300 different IT vendors. How do you make them all work together to improve patient care, lower the cost of care, and keep hospital employees happy? Brian has the answer.
June 9, 2022
Justin, Todd and Brittany unpack last week’s conversation with Cara McNulty from CVS Health and bring a personal perspective to the challenges facing mental healthcare: How can we reduce stigma and other barriers to care? Are shifting employer-employee relations helping to normalize mental health and wellbeing? And how can the industry support our youth who are at an increased risk for “cognitive implosion?”
May 26, 2022
Cara McNulty, President of Behavioral Health and Resources for Living at CVS Health, joins Justin and Brittany to talk about the critical importance of mental health and why it’s important for everyone to treat mental health in the same way that we manage our physical health. Cara also shares how CVS is working to democratize access to mental healthcare, and why it’s important to “brush your brain” everyday – because giving your brain the right amount of nutrients, attention and rest can make all the difference in the world.
May 19, 2022
Justin, Todd and Brittany break down last week’s conversation with Tim Bosse from System One and expand on some key questions: Are outdated medical licensing models contributing to staffing gaps? How can provider organizations create new pathways into clinical care? And what role does consumer behavior have on the burdens facing health systems?
May 12, 2022
Tim Bosse, senior vice president of talent solutions at System One, joins Justin and Todd to discuss how the Great Resignation is impacting healthcare. From hiring to retention, from burn-out to innovative benefits, employment in healthcare is never going to look the same. The Great Resignation threatens to leave the healthcare industry understaffed and underpowered for years. Tim, Todd and Justin examine the shift in resignations from frontline workers to leadership, how providers and governments could open up the talent pipeline, and why healthcare companies should prioritize staff retention over recruitment.
April 29, 2022
Kamal Gogineni, President of Digital Health at Invitae, and Dr. Rakesh Patel, Chief Medical Officer for Digital Health at Invitae, join Justin to talk the massive growth in genetic testing and what to do with all the data that it generates. Kamal, Rakesh and Justin discuss who is a good candidate for genetic testing, how genetic testing helps oncologists more easily identify and efficiently treat “decision-dense” cancers, and why moving risk assessment upstream in the care continuum could save lives and reduce healthcare system costs.
April 21, 2022
Justin, Todd and Brittany have a follow-up conversation on last week’s chat with Dr. Mark Pimentel. Together, they assess the perfect storm of pandemic-related delays in care, staffing shortages and healthcare inequity, and discuss how pushing patients toward preventive care could help to mitigate the system’s constricted supply.
April 14, 2022
Dr. Mark Pimentel, executive director of the MAST Program at Cedars-Sinai Hospital in Los Angeles, joins Justin and Brittany to discuss the long-term implications of pandemic-related delays in care on providers, facilities and patients, as well as solutions for bringing hesitant patients back into the care continuum.
April 7, 2022
Ben Rooks, Managing Principal at ST Advisors, Inc., joins Justin to discuss the macro trends reshaping the healthcare landscape, why tech companies struggle to find their footing in healthcare, and how private equity firms use their edge over public companies to acquire healthcare IT assets.
March 24, 2022
Dan Trencher, Senior Vice President of Corporate Strategy for Teladoc Health, joins Justin and Todd to talk about the explosive growth of virtual care over the past two years, why your next primary care visit may take place on your living room couch, and why mental health is one of the fastest growing segments for telemedicine.
March 10, 2022
Definitively Speaking Host Justin Steinman is joined by his colleagues Todd Bellemare and Brittany Morin-Mezzadri to dig deeper into last week’s conversation with Michael Greeley. Todd, Brittany and Justin discuss the opportunities for innovation across the healthcare industry and debate the roles that retail clinics, virtual care and traditional health systems all need to play to better serve patients.
March 3, 2022
Michael Greeley, cofounder and general partner at Flare Capital Partners, stops by to discuss how data drives his investment strategy, how healthcare today compares to the tech industry 20 years ago, and how the democratization of healthcare impacts everyone.
February 24, 2022
Welcome to Definitively Speaking, a new podcast that explores the current state of healthcare, where it’s heading and what that means for you—all through data-driven conversations with the industry’s top thought leaders.
February 10, 2022