Coffee Break
Breaking the Cycle of Bullying in Healthcare One Cup at a Time.
All Episodes
EP 11: Empowering Healthcare Through Recognition
Recognizing the unsung heroes of healthcare goes beyond mere gestures.
In this episode, Sarah McVanel talks about employee recognition within the healthcare sector and the significance of fostering a positive and appreciative work culture to prevent workplace issues. She discusses leaders' challenges in feeling appreciated, emphasizing recognition's impact on employee engagement and advocates for personalized gestures.
Tune in and learn about the nuanced dynamics of employee appreciation and its profound implications for employee well-being and organizational performance!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
November 29, 2023
EP 10: The Power of Polarity Intelligence in Healthcare Leadership
The demands on healthcare leaders continue to intensify, and a comprehensive approach to address burnout and promote work-life balance has never been more pressing.
In this episode, Michelle Troseth and Tracy Christopherson introduce the concept of polarity intelligence in healthcare leadership, emphasizing the need for balance and well-being. Michelle and Tracy stress the need for a balanced mindset and the recognition of early warning signs, advocating the dynamic balance blueprint for healthcare leaders' well-being.
Tune in to learn about how to uphold the importance of supporting leaders in their pursuit of a fulfilling work-life balance!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
November 15, 2023
EP 9: Creating a Culture of Positivity in Healthcare: Three Proven Strategies for Dealing with Conflict
Leaders need to listen more and talk less, especially when dealing with conflicts among their organization’s members.
In this episode, Dr. Becky Hartley talks about strategies to deal effectively with conflict inside a healthcare organization. Becky shares her story of how early challenges in nursing prompted her to help create better healthcare cultures. She stresses the importance of asking for feedback and getting behind the other person’s eyeballs to better understand their motives. Moreover, she offers three powerful ways to enhance healthcare staff relationships, and dramatically decrease bullying and conflict among co-workers: self-reflection, mentorship, and finally, helping the team come up with accountability standards.
To learn more about the right ways to deal with conflict within your organization, tune in to this episode with Becky Hartley!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
November 1, 2023
EP 8: Cultivating a Respectful Work Culture: Strategies for Success
Are disruptive behaviors and a toxic work culture taking a toll on your organization?
In this episode, Renee Thompson outlines strategies for improving organizational culture and reducing disruptive behavior during National Bully Prevention Month. Her "trifecta approach" offers nine strategies to enhance organizational culture, involving clear policies, skill development, and a focus on "Healthy Workforce" to create a healthier and more professional work environment.
Tune in and learn from Renee about the critical role of organizational culture and its impact on issues like burnout, turnover, and bad behavior!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
October 18, 2023
Conflict Management Strategies for Effective Leadership
A workplace leader has to inevitably deal with conflict, and here are some tips that will be extremely helpful for it.
In this episode, Randy Keirn talks about leadership and conflict management with CLEAR Rx, a concise five-step process. He emphasizes the importance of effective conflict resolution in leadership, introducing the CLEAR Rx method for conflict management, and provides practical advice for improving leadership skills in professional settings.
Don’t miss this insightful conversation about leadership and conflict management tools with Rany Keirn!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
October 4, 2023
The Power of Authentic Leadership in Healthcare Culture
Creating a positive healthcare culture starts with addressing disruptions.
In this episode, Barry McElyea talks about addressing disruptive behaviors and promoting a culture of respect and professionalism in healthcare settings. He discusses his evolution from workplace bullying to anti-bullying advocacy, highlighting strategies for addressing disruptive behaviors and fostering a culture of respect.
Tune in to learn how empathy and accountability can reshape healthcare dynamics!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
September 20, 2023
The Key to Long-Term Employee Retention
In this episode, Cara Silletto shares her insights on employee retention challenges and well-being in the workplace. She highlights understanding individual mindsets, discusses shifting retention landscapes due to social media, and offers practical strategies, including improved new hire experiences and personalized appreciation.
Tune in to learn some strategies and insights for addressing the pressing issue of employee retention in the modern work world!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
Learn more about your ad choices. Visit megaphone.fm/adchoices
September 6, 2023
Avoiding Common Mistakes in Handling Workplace Disruptions
Here’s how to avoid common mistakes when handling disruptive workforce behaviors in healthcare.
In this episode, Renee Thompson breaks down three common leadership mistakes when addressing disruptive behaviors. She discusses ongoing discussions for behavior change, private talks to retain leadership credibility, and consistent standards for all employees, even the skilled ones.
Tune in to learn from common leadership mistakes and which proactive approaches you can apply to create a positive work environment!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
August 23, 2023
Fluff to Priority: Culture Change and Disruptive Behaviors in Healthcare with Mitch Kusy
Creating a positive work environment can shape organizational culture.
In this episode, Mitch Kusy discusses the importance of culture change in addressing disruptive behaviors, emphasizing its impact on individuals, teams, and organizations, especially in healthcare. He stresses the need to involve stakeholders and use evidence to strategically prioritize culture change, sharing three effective strategies: engagement, evidence-based approach, and defining decision-making parameters.
Tune in to learn more about addressing disruptive behaviors and implementing culture change initiatives for long-term positive outcomes!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
August 9, 2023
Handling Tough Conversations through Compassionate Communication with Diane Salter
Here’s a little secret. Nurses can be very cruel to each other.
In this episode, Diane Salter, Bullying and Incivility Content Expert at the Healthy Workforce Institute and Director of Surgical Services at a Pennsylvania Hospital talks about handling difficult conversations with employees, dealing with disruptive behaviors, and creating a healthy work environment, particularly in a healthcare setting. She discusses the importance of addressing difficult issues with effective communication strategies and fostering a workplace culture of kindness and professionalism.
Listen to this episode to learn some tips on navigating difficult conversations!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
July 26, 2023
Introducing Coffee Break: Breaking the Cycle of Bullying in Healthcare – One Cup at a Time!
Welcome to Coffee Break: Breaking the Cycle of Bullying in Healthcare - One Cup at a Time!
In this episode, Renee Thompson shares her journey and passion for tackling the long-standing problem of bullying and incivility in healthcare. She emphasizes the need for a professional work culture, equipping leaders with evidence-based strategies to address workplace bullying and incivility while featuring successful leaders as guest speakers.
Tune in and learn how to create healthier work environments by emphasizing the significance of how healthcare professionals treat one another!
Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast
July 26, 2023
About Coffee Break
A podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.
In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.
When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.
In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.
When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.
Host
Dr. Renee Thompson, DNP, RN, FAAN, CSP
Renee grew up in Pittsburgh Pennsylvania, the oldest of 5 kids. There was never a dull moment in the Rossi home as her parents provided anyone in need a seat at the dinner table and sometimes a place to stay. Renee’s father had a strong work ethic (still does) and worked hard to provide for his family. Her mom kept everyone fed, watered, clothed, and is extremely kind, generous, and loving. Renee acquired her drive to accomplish everything she could in this one precious life and her passion for helping others from her parents.
Adulting didn’t come easy for Renee at first. She married young and had two kids right away, without the means to provide for them. One day she looked around and decided she wanted a better life for her girls and for herself. So, she got her associate degree in nursing at a local community college, then got her bachelors, masters, and finally, in 2015, received her doctoral degree in nursing. Along the way, she divorced her first husband and married the man of her dreams. Together, Ashley and Renee have built a life that they love.
Ten years ago, Renee took a leap of faith, quit a really great job that she loved, and started her own business. The business started basically as Renee – a speaker. Fast-forward to today, and she’s expanded the business beyond just her and now enjoys watching her company develop into an institute that serves numerous clients around the globe.
Adulting didn’t come easy for Renee at first. She married young and had two kids right away, without the means to provide for them. One day she looked around and decided she wanted a better life for her girls and for herself. So, she got her associate degree in nursing at a local community college, then got her bachelors, masters, and finally, in 2015, received her doctoral degree in nursing. Along the way, she divorced her first husband and married the man of her dreams. Together, Ashley and Renee have built a life that they love.
Ten years ago, Renee took a leap of faith, quit a really great job that she loved, and started her own business. The business started basically as Renee – a speaker. Fast-forward to today, and she’s expanded the business beyond just her and now enjoys watching her company develop into an institute that serves numerous clients around the globe.
