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Jeff Gourdji on Making the Healthcare Shift to Consumer Centricity

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Jeff Gourdji on Making the Healthcare Shift to Consumer Centricity

Jeff Gourdji on Making the Healthcare Shift to Consumer Centricity

Jeff Gourdji, co-Author of the book “Making the Healthcare Shift, The Transformation to Consumer-Centricity” joins me to discuss the five shifts that healthcare organizations need to make to adapt to this movement sweeping across healthcare.  Hope you enjoy.

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