CommonSpirit: Technology in Service to the Vulnerable

This Week In Health IT

CommonSpirit: Technology in Service to the Vulnerable

October 21, 2020

CommonSpirit: Technology in Service to the Vulnerable

October 21, 2020: Today’s focus is on caring for the vulnerable. CommonSpirit and Docent Health’s program to help underserved communities will have you at hello. Are we talking client-facing technology? Are we putting something on a phone? Are we talking about technology that's connecting housing, transportation and education needs? Dr. Alisahah Cole from CommonSpirit and Royal Tuthill from Docent Health join us to explain their “air traffic control” virtual care program which helps vulnerable patients navigate the best opportunities to receive the finest care possible. In the words of Dignity Health’s hello humankindness campaign “Aim for nothing less than to inspire change in health care that leads to more empathy, listening, and respect.” 

Key Points:

  • CommonSpiritt and Docent Health are expanding their virtual care navigator program to build on the program’s success in improving health outcomes for maternity and orthopedic patients [00:09:01] 
  • CommonSpirit Health Closes Care Gaps with Personalized, Community-Based Care Navigation in Partnership with Docent Health
  • The program’s technology enables the scaling of teams, care managers, social workers and community health workers [00:13:15] 
  • AI capabilities help scale communications to understand when it's appropriate for a human to intervene [00:16:15]
  • How do we make sure we don't put any additional burdens on our frontline clinical staff? [00:18:55] 
  • Excellent results including decreasing the length of stay and decreasing readmission [00:19:30] 

You may also like

Subscribe to Health Podcast Network

Join Our Newsletter

Proudly supported by:

How is Parkinson’s Disease Diagnosed? And How Is a Care Team Created? Parkinson’s disease can’t be diagnosed through a simple blood test or scan. After a referral from a primary care doctor, it often takes visits to a neurologist or movement disorder specialist before receiving a clinical diagnosis.