Patricia Macolino MSN, RN, ASQ CSSBB Director, Quality and Safety Clinical Practices
Patricia Macolino is a clinical nurse with over 22 years of experience. She transitioned into a formal quality improvement roll back in 2014 and hasn’t looked back. Patricia earned her Black Belt certification from the American Society for Quality (ASQ) in 2015. Patricia is an active member of ASQ in both the South Jersey and Philadelphia chapters. She Co-Directs capstone course work for the Certificate in Healthcare Quality at the University of Pennsylvania School of Nursing. And in her current full-time position, Patricia serves as the Director of Quality and Safety for the Clinical Practices of the University of Pennsylvania Health System.
Here in episode #121 Patricia starts our show with the profound knowledge that information is not knowledge and reminds us of the power of self-reflection. Patricia shares how she never looked back after support from her leaders took her from the bedside and into formal roles as a health care quality leader. Patricia reveals her personal transformation going from the art of the workaround, into the science of quality improvement. She teaches us the secret to staying successful and relevant in the same organization for over two decades.
Patricia shares a dark moment story highlighting the power of developing as a people leader. She teaches us how she establishes clear goals and objectives with the teams that she leads. We share best practices around facilitating virtual teams. Patricia gives us a career aha moment teaching us nothing ventured nothing gained. She gives expert insights around understanding who the power players are and what it means to empower others. She shares thoughts on introducing QI principles earlier into the career path for health care professionals. And Patricia highlights upcoming regulations connected with workplace safety.