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Frank Khan, MBA, CPHQ, CPPS  Clinical Performance Improvement Consultant

The Healthcare QualityCast

Frank Khan, MBA, CPHQ, CPPS Clinical Performance Improvement Consultant

September 15, 2020

Frank Khan, MBA, CPHQ, CPPS Clinical Performance Improvement Consultant

Here in Episode #83, Frank opens our show with 3 classic quotes from 3 incredibly iconic figures; we take time to dig into Frank’s unique and non-traditional healthcare quality improvement career path; he shares the ins and outs of 3 professional certifications that we should all have on our radars; Frank tells a dark moment story teaching us to double down on networking and service, even during times of career transitions; he gives us an important tip for anyone facilitating teams; he shares a career AHA centered on impacting both the people and process side of change; Frank introduces us to the ADKAR change model; he highlights the rapid growth of the patient safety professional as a healthcare trend that he’s excited about; and calls for healthcare organization to give non-clinical team members a chance a shot at quality leadership positions.

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