Benjamin Ritter, EdD, MBA, MPH, Internal Leadership Coach

The Healthcare QualityCast

Benjamin Ritter, EdD, MBA, MPH, Internal Leadership Coach

January 7, 2020

Benjamin Ritter, EdD, MBA, MPH, Internal Leadership Coach

Here in episode #49, Ben kicks off our show with a great leadership mindset to take a human approach to leadership and home in on the internal motivators to truly engage our healthcare teams; Ben highlights his career ups and downs, that leads him from a quality improvement role and into his current entrepreneurial path as a leadership coach and consultant; Ben highlights the top 3 areas of leadership and motivation focus that we as healthcare leaders should have on our radars; He shares the biggest successes and failures from his coaching career, and emphasizes the mindset of being personally accountable for our own job satisfaction; Be ready to take notes as Ben shares his model for personal and professional success as a leader that is centered on trust, environment, assignments, and meaning; He shares a great customer success example centered on balancing burnout and perfectionism with a physician client, And he defines the key attributes of a successful healthcare leader and quality person.

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