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Avi Fishman, MBA, SSBB, Director of Process Improvement

The Healthcare QualityCast

Avi Fishman, MBA, SSBB, Director of Process Improvement

October 8, 2019

Avi Fishman, MBA, SSBB, Director of Process Improvement

Here in episode #35, Avi starts the show with a direct message to never give up. He shares his career path from nearly enforcing the law to now enforcing high-quality healthcare. Avi shares a powerful lesson learned around listening to the frontline when problem-solving. He connects the dots on his 3 favorite QI tools and the value they bring to healthcare organizations. He shares a creative approach to facilitating organizational safety rounds and pulling in the voice of the patient. And gives a great point of view on why he’s all about the money, money, money.

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