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Audrey Cortez, RN, MSN, CPXP Director of Patient Experience

The Healthcare QualityCast

Audrey Cortez, RN, MSN, CPXP Director of Patient Experience

July 14, 2020

Audrey Cortez, RN, MSN, CPXP Director of Patient Experience

Here in episode #74, Audrey starts our show with the perfect quote centering us around doing purposeful work;

Audrey walks us through her career path that’s anchored heavily in the areas of leadership, patient experience, and staff resiliency; Audrey exhibits ultimate vulnerability and shares an incredibly personal moment of failure that launched her work in resiliency; She formally introduces our QualityCast community to her Steady and Raise Resiliency Model; Audrey shares why she is excited about change management in the face of our current pandemic; She teaches us that we have to stay connected with our purpose as healthcare leaders in order to grow and move forward; And also how she uses QTIPs on a regular basis.

Connect with Audrey on LinkedIn: https://www.linkedin.com/in/audrey-cortez-rn-msn-cpxp-4898b843/

Access Our Podcast LinkedIn Group: https://www.linkedin.com/groups/12203005/

Visit Us Online: https://the-qcc.com/

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