Communicating Healthcare to Humans with Talya Miron-Shatz
We’re less rational, less logical, and less deliberate than we like to believe. We have biases and regularly use heuristics, or mental shortcuts, to make our decisions. Most of the time we aren’t even aware it’s happening.
Every actor in healthcare has these tendencies. Health systems have biases that influence doctors. Doctors have biases that influence patients. And of course, patients have biases too.
These compounding biases create challenges when presenting information, defining care pathways, or trying to help patients find their optimal path.
On this episode, we talk with Talya Miron-Shatz, PhD, who is a leader in research at the intersection of medicine and behavioral economics, and the professor and founding director of the Center for Medical Decision-Making at Ono Academic College in Israel.
Talya is the author of the new book Your Life Depends on It: What you can do to make better choices about your health. In it, Talya shines a light on the barriers we all face when making health and medical choices and provides actionable solutions for patients, doctors, and policymakers. We’ll explore these solutions to help you make better and more informed decisions for yourself and your family. And for you builders out there, we’ll also share guidance on how to better present information, whether it be to doctors or administrators or to the patients themselves.
For full show notes and links: https://thehcbiz.com/173-communicating-healthcare-to-humans-with-talya-miron-shatz