Flexible Work + Healthcare: Lori Armstrong of The Armstrong Reliability Group
On this episode of The Handoff, healthcare industry veteran Lori Armstrong shares workforce insights from her 35 years as a clinician, a nurse leader and a consultant to healthcare leaders. She and Dan discuss the best way to incorporate flexible workers into your culture, why she thinks travel nurses are an untapped resource and how a travel nurse once stepped in to help when one of her hospitals was in the midst of a crisis. Lori also discusses trends from the conversations she’s having with hospitals around staffing and flexible work, why she advises her clients to treat flexible workers like family and why the idea that flexible workers cost more than staff clinicians is actually a fallacy.
Lori is a transformational leader in the healthcare industry, and has been a healthcare executive and Nurse at several prestigious healthcare facilities around the nation, including Kaiser Permanente, Texas Childrens, New York Presbyterian and Stanford University. Today Lori is the CEO & Chief Clinical Officer of her own consulting firm, the Armstrong Reliability Group, where she helps to equip healthcare leaders and organizations with the skills to achieve and sustain change.
The transcript for this episode can be found here.