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36: Paying for Health, Not for Healthcare

The Gary Bisbee Show

36: Paying for Health, Not for Healthcare

In this episode, Gary speaks with Felicia F. Norwood, Executive Vice President and President for Anthem, Inc.’s Government Business Division. The conversation explores value-based contracts and the future of healthcare,…
November 18, 2021
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36: Paying for Health, Not for Healthcare

Meet Felicia Norwood:

Felicia Norwood is the Executive Vice President and President for Anthem’s Government Business Division. Prior to Anthem, she was the Director for Illinois’ Department of Healthcare & Family Services. She held numerous leadership positions in her nearly 20-year tenure with Aetna. Felicia has over 25 years of commercial and government healthcare operations, strategy, and management experience. 

Key Insights:

Felicia Norwood’s career has spanned public and private healthcare. In both circumstances, she learned to work across the aisle and build bridges. 

  • Stepping Out of the Box. Be curious and ask about other roles you are interested in, even if you aren’t a traditional fit. (11:54)
  • Value-Based Care. The future of healthcare is whole person health. Value-based contracts are here to stay, and will likely grow. (32:55)
  • You Define You. People will have issues around race and gender, but don’t let other’s issues define you. (41:05)
  • Simplify Healthcare. If Felicia could snap her fingers and change one thing, it would be to make healthcare simpler. (41:18)

Relevant Links:

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