Practice Admins: The Unseen Hero’s w/ Marcus Bullock, CPC and Brenda Messick #145
People might not know who they are, but administrative professionals are the heroes behind keeping the practice intact and ensuring that they stay afloat and maintain their day-to-day operations.
Our guests for today are Brenda Messick and Marcus Bullock. They are expert Medical Practice Administrators, and together they combine over 40 years of experience.
In this episode, we talk about their backgrounds and work as Practice Admins. They share tips, strategies, and advice that blossomed from their experiences throughout their career. Indeed, they are unseen heroes that hold essential roles in their practice’s success.
[00:01 – 01:03] Opening Segment
- Our guests, Brenda Messick and Marcus Bullock introduces themselves
[01:04 – 17:50] Medical Practice Admins
- Brenda and Marcus talk about their backgrounds and how they found themselves working as Medical Practice Administrators
- They talk about their roles as Practice Administrators
- Advice from one admin to another – Brenda and Marcus shares tips from their 40+ years of combined experience
[17:51 – 24:23] Education and Networking
- We discuss why there is a need for continued education and expanding your network
[24:24 – 30:11] Connecting People and Bringing Value
- Brenda and Marcus talk about how they identify people, clients, and other physicians that could bring value to their physicians.
[30:12 – 34:46] Medical Group Management Association
- Are you interested in joining the Medical Group Management Association? Marcus discusses how you can apply!
- Brenda talks about the value of joining the MGMA.
[34:47 – 38:50] The Spring Conference
- We talk about the most anticipated conference for physicians, liaisons, and practice administrators.
- Where, when, and how you can join!
[38:51 – 49:10] Marketing
- Marketing the Practice – how to become more effective
[49:11 – 01:04:23] Question & Answer
- We exchange questions about our personal lives, work, and other topics
- Marketing health plans
- What is a Physician Liaison?
[01:04:24 – 01:07:30] Closing Segment
- Final thoughts
- Connect with Brenda and Marcus. Links available below.
“The administrator will succeed if they have the support of the physicians.” – Brenda Messick
Get in touch with Brenda:
Get in touch with Marcus:
Subscribed Yet? Now you can!
Subscribe to the Patient Convert Podcast and never miss a new episode!
What We Do
Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing
Check out our physician liaison training platform – Physician Liaison University
Leave a Rating & Review for Other Listeners!
I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above.
The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well.
Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you.
Thanks for listening. Kelley Knott