Bright Spots in Healthcare: Equity & Timely Access as a Stars Strategy

Health Equity Podcast Channel

Bright Spots in Healthcare: Equity & Timely Access as a Stars Strategy

March 8, 2023

Bright Spots in Healthcare: Equity & Timely Access as a Stars Strategy

As health equity initiatives play an increasingly important role in CMS programs, Medicare Advantage plans must commit to addressing social factors hindering access to care and driving members to take action to improve their health, such as scheduling a preventive care visit or completing a missed screening. Industry leaders from 4 & 5-Star plans discuss strategies to advance health equity and improve care access to achieve higher Star Ratings.

Topics include:

  • Creating a true health equity strategy
  • Using a personalized approach to reaching the unreachable members
  • Creating a trustworthy, comfortable approach to care access
  • Navigation and scheduling
  • Partnering with CBOs


Elizabeth Benz, Vice President of Quality and Clinical Integration, Network Health; Gene Huang, Executive Chairman, ReferWell; Brindha Sridhar, Vice President, Customer Experience Strategy, MetroPlusHealth; Alexandria Tusek, Director, HEDIS & Data Analytics, Priority Health

Panelist Bios:

Bright Spots in Healthcare is hosting our first in-person event on August 24 & 25, 2023, in Boston. The Executive Roundtable Summit is a unique and transformative gathering, bringing together like-minded leaders from health plans, ACOs, health systems, hospitals, government agencies and community-based organizations for large-scale conversations that matter to the future of healthcare.

Payer & Provider Roundtable Summit brochure:

Summit Registration:

This episode is sponsored by ReferWell

ReferWell helps health plans advance health equity by scheduling underserved

members for the care they need, be it medical, care gap appointments or — through

your community partnerships — appointments for services like transportation

assistance, nutritional counseling, mental health services and other community-based

organization offerings.

-| The Health Equity Podcast Channel is made possible with support from Bayer G4A. Learn more about how Bayer G4A is advancing equity, access and sustainability at

-| This episode originally aired on February 18, 2023 on Bright Spots in Healthcare with Eric Glazer. Listen, follow and subscribe at

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