Subscribe
Matching Patient Expectations with the Digital Experience – Kristen Jacobsen, VP of Product and Marketing, RevSpring

Becker’s Healthcare Podcast

Matching Patient Expectations with the Digital Experience – Kristen Jacobsen, VP of Product and Marketing, RevSpring

Research reveals a gap between the digital experience patients want and the way they typically interact with providers today. Fragmented multi-channel systems and complex HIS systems prevent some organizations from…
July 1, 2020
ADVERTISEMENT
CNS Summit

Matching Patient Expectations with the Digital Experience – Kristen Jacobsen, VP of Product and Marketing, RevSpring

Research reveals a gap between the digital experience patients want and the way they typically interact with providers today. Fragmented multi-channel systems and complex HIS systems prevent some organizations from fully adopting an OmniChannel communication approach. Healthcare organizations need to create a consistent healthcare billing and payment experience, regardless of the point of interaction. In this episode of Becker’s podcast series, Kristen Jacobsen, VP of Product and Marketing at RevSpring, talks about the use of a digital first strategy and how to leverage patient data to deliver the healthcare billing and payment experience patients crave.

This episode is sponsored by RevSpring

ADVERTISEMENT
CNS Summit

Listen on your favorite player

New to Podcasts? It's easy to get started!

You may also like

The Latest Health Podcasts. Delivered to Your Inbox.

Proudly supported by:

cover
The Organizational Shadow in Healthcare How can organizations have an often unrecognized shadow aspect that runs counter to organizational values and undermines a sense of collective mission and vision.