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How hospitals can move closer to a unified patient experience: 5 Questions with Patient Engagement Expert, Ed Martinez

Becker’s Healthcare Podcast

How hospitals can move closer to a unified patient experience: 5 Questions with Patient Engagement Expert, Ed Martinez

How hospitals can move closer to a unified patient experience: 5 Questions with Patient Engagement Expert, Ed Martinez

In this episode, Ed Martinez, a patient engagement expert and former Health System CIO, brings clarity to the concept of a unified patient experience and its benefits. He also discusses how providers can overcome barriers to delivering a unified care experience and what leaders can do to drive the cultural change necessary to support a more comprehensive approach to patient engagement.

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