Credit Balances and Patient Refunds: Eliminating Waste, Reducing Risk and Realizing Revenue
In this episode Scott Becker interviews Marie Aloisi, the Senior Vice President of Mastercard US Business Development and Joshua Robinson, the COO of Crossroads. Here they discuss the unseen costs of credit balances and the associated benefits of a more complete and provider-centric approach. They also weigh in on timely & accurate credit balance resolution and modernizing how healthcare providers send refunds to reduce risks & waste.
This podcast is sponsored by Mastercard.